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You have a bad microphone. There is most likely a broken wire in the microphone jack.
Without a microphone the radio will not go into receive mode, at all. Same thing happens when there is a disconnected wire in the mic cord. Because the radio you have, has Talkback in it, you can always hear a little audio coming through, but not a lot.
Go to the Jensen Website and call up their technicians they might sell you a radio harness for like $10- $20 Most retailers won sell you a harness for each radio has its own and no extra. Or you can try to find a broken similar Jensen radio and unplug its harness or go to Best Buy roadshop where they install radio's and they may have a spare jensen harness.
It is the small red wire that goes in the PA, or you can just ground this wire. The bluetooth will work through the stock microphone.The external mic is for handsfree use.
hi what it comes to me if you have a driver to install it and dont work ....check this the plug may not getting contact right or the positive is no ground or reverse.......saludos
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