Question about Microsoft Wireless Entertainment Desktop 7000 Keyboard Mouse (69Z00015)
For the extra buttons to work you will need to install the software that came with the keyboard. If none was provided the instructions will usually tell you a website to get them from.
Here is a link to microsofts site containing downloads for this product.
After the proper drivers / software is installed, the extra function keys should work. If not the keyboard may be defective, or issues beyond the scope of this question may exist such as virus or other interference.
Posted on Feb 13, 2015
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Posted on Jan 02, 2017
Go into your Control Panel, and select the icons (seperatly ofcourse) for your mouse and keyboard and make sure they are in the list for each and are activated. Also, uninstall the drivers for them, and re-install them with the disc provided that came with them. I hope this works for you. Also, after uninstalling the drivers and software, restart the computer, then insert the disc and run setup.
Posted on Apr 01, 2009
press connect on the wireless device...let go and then within 5 seconds press the button on the bottom of the keyboard. Repeat the same steps for the mouse whther its working or not. The problem usually is that the keyboard and mouse are on the same "Wireless Channel" and only resyncing them puts them on a seperate channel, hope this helps.
Posted on Dec 20, 2009
Replace the batteries. If this doesn't work, resync the mouse and the wireless adapter that is plugged into the computer.
Usually you can do this by holding down the button on the wireless adapter first and then the button on the mouse. This will also change the frequency in case something is interfering.
Posted on Dec 20, 2009
It is not the problem with the mouse
Since you have said
"I have to key in Ctrl-Alt-Delete to unfreeze it"
Which means an application in the os is taking a lot of memory and cpu consumption
thats why it seems not working
To confirm it(Whether mouse is causing trouble)) try running any live operating system(Linux,ubuntu,suse,fedora..etc) or different os(LInux...etc)and check whether the problem still persists
if yes leave me a comment . i will help you out
hope this will help you
Posted on Mar 02, 2010
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