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Had the same problem, took the camera back to the shop. Was mortified when the assistant opened the battery slot, took the battery out, turned it round and put it back in again. And it worked. Make sure the battery isn't the wrong way round (only camera I've ever had where it was even POSSIBLE to put the battery in the wrong way round). Orange label on the battery needs to be next to the orange 'release lever' on the slot.
Had the same problem, took the camera back to the shop. Was mortified
when the assistant opened the battery slot, took the battery out, turned
it round and put it back in again. And it worked. Make sure the battery
isn't the wrong way round (only camera I've ever had where it was even
POSSIBLE to put the battery in the wrong way round). Orange label on the
battery needs to be next to the orange 'release lever' on the slot.
Well, have you ever considered that the lenses MIGHT be defected? If it's true, you can send it back to the manufacturer, as long as it wasn't YOU who made it defected. Another tip, is maybe the lens isn't made for that type of camera. Lastly, the lens can just be broken, so you should carefully examine it, and see INSIDE of it, to make sure all of the parts are their. Hope this helps (:
Hi, I have had the same problem with the battery not working. I have changed batteries several times, with no change. I bought the camera when I was pregnant so I could have a camera in my bag to take spontaneous photos of my baby but was disappointed at the birth and ever since because the battery is not dependable! I took it into the shop and was informed there could be a $90 charge if there is no mechanical problems... :-((
i have the same problem, but what i do is turn it on then off and then i pull on the lens a little to get it to go in all the way and then i turn it back on and it works
i got the exactly same problem!!
i bought it on 16th/Feb, next day,17/Feb not more than 20 pictures i took, the issue comes (lens won't action while shift the zoom lever, but it's working ok while switch on and off the camera)
so i bing it to the shop with my angry, they just said to me that you must dropped the camera.
--but i sware i didn't !!!
now they took the camera to Canon base for the exam...
Have you tried opening the camera's lens protector? I know it sounds silly, but it took me a while to figure out... Turn the Silver ring (with 3 dots) clockwise to open the protector, turn it counter-clockwise to close it. Keep it shut when not in use to protect the lens.
I took it into a repair shop for an evaluation. They stated that it wasn't a setting problem, but a hardware problem. It would cost a minimum of $135 & about 2 months to repair. I chose to toss it & buy a new camera for about $226.
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