Why doesn't my voice mail work? - Uniden DECT 6.0 Cordless Phone ID

"Genius Bar" at Apple Store; make appt.

There are three elements to voice mail; having a Panasonic brand voice mail system, recording the greetings, and setting call forward conditions. Which ones have you done?

The default access to voice mail is extension 500 on the intercom, but we used to use 165. When you dial it, the lady says "welcome to the Panasonic voice processing system". If she doesn't or you're asked for a password, or you have not done the tutorial, then you need to do that and it guides you to the setup of the greetings, name, and password change. After that, you dial *710x 500 (or your VM access) # on the inercom to set call forward to voice mail, with 4 being no answer (my preference since it gives me the option of answering the 2nd call or letting it fall to voice mail), or 5 for Busy/No Answer.

The message manager (mailbox 998) and the system owner (mailbox 999) has the ability to access and change how the voice mail system performs. The owner can change your name for the directory or reset your password and/or
setup or delete your mailbox.

Carl

Try adding your voice mail access number into the directory of the KX TG2770. You will need to enter the number separately for the base and the handset or copy it from the base to the handset. On the base, press Conf/Edit. Then navigate (up/down arrows) to Save Directory. Once in this submenu, you'll be able to add a name and phone number.

Then to call the access number, go to the directory list and locate the name/number and call it.

Panasonic has the manual for your phone here: http://service.us.panasonic.com/OPERMANPDF/KXTG2770S.PDF . See page 33 and the following pages.

I hope this helps.

Cindy Wells
(Other phones have a voice mail waiting icon and let you program that number outside of the directory. These also check if you have voice mail waiting for the line that they are connected to. This phone doesn't seem to have that ability.)

A 7730 is a Panasonic phone that can connect to one of 18 or so different systems. Voice mail can be in the system or external to the system. The phone doesn't have VM on it. External VM has model numbers like TVA/TVS and connect to TA/TD/TDA/TAW and 123211 models. Internal models have names like SM or ESM and install in TA/TDA/TAW systems. No voice mail fit in the old KXT-308/616 systems as there's no integration.

Carl

The FLASH button is for outside calls. Try the TRANSFER button. If the inside party doesn't answer, press the outside line button that's flashing green. If you have a Panasonic brand voice mail, you can also transfer the call to voice mail with another button.

Carl

Hi,If your account is enabled for voice mail, you can receive voice messages in your Inbox and also in a text message on your mobile phone. Both the message in your Inbox and the text message will include a preview of the voice message in text.
How do I set up voice mail?

1. Go to https://outlook.com to sign in to your mailbox, go to Options > Voice Mail tab, and then click Set Up Now.
2. When you set up your voice mail:
* You'll register your mobile phone number.
* Text messaging is set up. You can choose to be notified in a text message that you have voice mail or have missed a call.
* Call forwarding is set up so that your mobile provider forwards calls you receive to your voice mail. So if you don't answer your phone, your phone is busy, or you're unreachable or unavailable, the caller will be sent to your voice mail. After your personal greeting is played, the caller can leave a voice message for you.
* You can test whether your voice mail has been set up correctly by dialing your mobile phone number from your mobile phone. This verifies that call forwarding is correctly set up with your mobile provider.

How do I change my voice mail after I've set it up?

After you've finished setting up voice mail, you may want to:

* Change the mobile provider's voice mail number so you can use the key your provider has reserved for accessing voice mail to access your voice mail. For details about how to do this, see Changing the Number You Call to Access Your Voice Mail.
* Create a contact on your mobile phone. For details about how to do this, see Create a Contact for Voice Mail.
* Assign a speed dial key to the contact you create for Outlook Web App voice mail. For details about how to do this, see Set Up Speed Dialing for Voice Mail.

What else do I need to know?

* The voice mail service is available only to certain customers in certain regions. If you can use voice mail, you'll see a welcome message in your Inbox telling you how to set up voice mail for your account.

Thanks for using fixya...

Check out this link below to download a PDF manual, software, and more for your phone. Just copy and paste into your browser.

http://www.samsung.com/us/consumer/mobile/mobile-phones/more-carriers/SCH-U340ZBAUSC/index.idx?pagetype=prd_detail&tab=support

Setting Up Your Voice Mail from page 10 in your manual:
Voice mail allows callers to leave voice messages, which can be retrieved any time.

Note: Once your voice mail account has been set up, you can use the Voice Mail folder (under the Message menu) to view details of voice messages in your voice mail box.

1. In idle mode, press and hold the key or dial your own mobile number
to dial voice mail.

2. Follow the prompts in the new user tutorial to setup your mail box.

Listen to voice mail
1. In idle mode, press and hold the key or dial your own mobile number
to dial voice mail. After connecting, you will hear your voice greeting.
2. Interrupt your greeting by pressing .
3. You are then prompted to enter your password.

Hope this helps, let me know if I can help you with anything else. It would be very kind of you if this does work for you to please rate me or leave a short note. I would really appreciate it. Thank you for your time.
JimmyC

So is the voicemail hardware/software inside of the system or an external device? All of the evidence here seems to point to a power surge, but I just want to make sure.

What worked for me was to call my phone from another phone and leave myself a voicemail. I then went in and retrieved and deleted that voicemail. Once I hung up from my voicemail service my handsets reset about 10 seconds later.

I hope this helps!

This is a phone system phone. What you are looking for would be a feature of your voice mail that is connected to the phone system. "Handsfree Speakerphone- 3-Line Back Lit display and 24-Line Keys. Compatible with KXTDA200 and KXTDA100 Systems. " Sounds like you either have a KX-TDA200 or KX-TDA100 phone system. Usually voice mail is an optional feature and has a separate part number. You could also have voice mail service through your phone service provider (like Verizon) Do you have any user guides for your voice mail or one for your phone that covers voice mail features? If not, the first step is to find out for sure what you have for a voice mail. If you have a working message waiting light on the phone it would be an in-house voice mail connected to the system.