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If you have entered the wrong password three times, the safe should be in lockout mode for a specified amount of time (usually between 5 and 15 minutes) before you can try again. Once the lockout period has passed, you can try the correct password again.
If you have forgotten the password or are still having trouble accessing the safe, you may need to contact the manufacturer or a locksmith for assistance. They may be able to provide instructions for resetting the safe or help you open it without causing any damage. It is important to avoid attempting to force the safe open as this can cause permanent damage and make it more difficult to access the contents in the future.
Most such safes are supplied with an override key for such an eventuality, though the keyhole might not be obvious and some trim might have to be removed for access.
This type of safe is commonly used in hotel rooms and no hotel would equip themselves with safes there is no backdoor method of accessing as keys are often lost and codes forgotten...
Without the details of the safe this is very difficult to answer, however most safes have a hidden key slot beneath a clip off panel, If you haven't got a key you would have to resort to a locksmith to pick the override key slot.
Comment by jwlevan
September 17, 2009 5:59 pm
does she have the user override key? I found this...
User override key to open safe. Then: a. Inside the open door you would find hidden a red button press this button, the yellow light will be on, input the user code in 30 seconds try 1,5,9 then press A or B to finish
b. If the yellow light keeps flashing with beeps the code is wrong( revere to user manual)
c. To change code repeat step a.
Test your new code before closing safe.
..might help ya out..but i'm no guru w/ safes by any means!
To open a Safe International Digital Electronic Safe
User override key to open safe
Then:
a. Inside the open door you would find hidden a red button press this button, the yellow light will be on, input the user code in 30 seconds try 1,5,9 then press A or B to finish
b. If the yellow light keeps flashing with beeps the code is wrong( revere to user manual)
The operating instructions on the ES20 as per the crappy manual:
Open safe using emergency key provided
Insert batteries in the box inside the door
Opening the safe a. pre-set factory code 159 b. input 159 (the yellow light will flash and the buzzer will beep), then press B or A button, the green light will be on, rotate the knob clockwise, pull outwards, the door is opened
Closing the safe: close the door, input the code (the green light will flash for 5 secs). Turn the knob anti clockwise, the control system will activate and the safe will be locked
Changing the code: open the safe, press the red button located inside the door, the yellow light will go on indicating the code can be changed. Input the new code (1-8 digits), then press A or B button, it shall be confirmed by two beeps indicating the new code has been accepted and stored. If the yellow light and buzzer beeps 3 times the code is invalid - try again
Emergency Key - store in secure place NOT inside the safe. Remove the override cover in the centre of the face of Safe (its a silver plastic panel with Sandleford Electronic Safe ES20 on it), insert override key (a cyclinder key) - hidden underneath the override cover panel - and turn anti clockwise, rotate the knob clockwise to open door
Changing the Battery - If the red and green light are on this indicates that the batteries are low and require changing. To ensure the batteries have been installed correctly test before closing the door
References: 1. Operating instructions EA Electronic Safe 2. http://www.secustar.com/products-en/estype-safe.htm
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