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It is unclear given what information is provided. Your PC has a Network Adapter. If new enough, it may utilize protocols of both 5G and 2G wireless access points. If older, you would need a USB modem adapter to access 5G and have to configure the PC to use that adapter rather than the internal one. A router may be configured to show both 2G and 5G connections and yet the PC not show the 5G connection because of the Network Adapter . But regardless, when you are first setting up Wi-Fi, you need to connect router by Ethernet cable to the PC in order to login to the router home page where you will be entering the security keys for the 2G and 5G access points. That requires you know perhaps the router address and password, the default for which is generally on the bottom of the router. This can be rather daunting but one can look up how to setup the router by router brand for wireless as well as looking up the topic of wirelss networking. But you will first have to physically connect the router and laptop before you will ever be able to get WiFi without the cable. Your ISP technician might help.
To connect to a Wi-Fi network with a hidden SSID, select Add Wi-Fi network from the settings. Then manually type in your SSID and password, and select your network security type. Select Save when finished. Now you can browse the web through your Wi-Fi router or connect to other network devices
Your kindle has a sim card installed for 3G (lifetime licence paid by amazon and paid for on purchase price on the unit) but that is not related to the wi-fi function on your kindle. Your wi-fi service needs to be logged in to with the same password as you use to log any computer on to your router when at home or whatever wi-fi password is required when elsewhere (e.g a bus, train or restaurant).
Had same problem - said signal weak although strong on other devices, and hung on authenticating. Cordless phone on base unit was beside wireless router. Moved unit and turned off phone. Problem disappeared, and signal showed strong.
Check the wireless settings of your router and then try to connect Kindle to the wireless network . If your wireless network is secured then make sure that you are typing the correct network key.
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