There is a small battery INSIDE of the camera. It may need to be replaced OR the camera may have a short inside causing it to drain. If you need to have it serviced or if you need the correct battery, try this site: www.CamerasAndParts.com They just deal with the Canon's and they know these Canons well. They can either service it for you OR they should be able to sell you the part. It's the only place we recommend for the Canons. They are excellent and about half the cost on services as most other places.
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There is a back up battery that holds the time and date for up to 3 weeks after the main battery is removed, if it was charged prior to the main battery being removed. It take a freshly charged battery about 4 hours to charge the backup battery in the first place. If the back battery no longer holds a charge it needs to be replaced.
SOURCE: camera will not retain time setting
Firts check the state of the litium battery, this is locate near the Audio/video port in your camera, with small flat screw driver you will be able to remove it. If the same situation occur after replacing the litium battery and i'm assuming the unit had never be open before unfortunately your camera needs new main board ass'y. But if the case is that some one open the unit before check for a loose conector from the litium unit to the main board.
SOURCE: everytime I turn the camera on the time and date
There are two batteries in the camera. One is the big one you charge and the other is a little coin type battery. This coin battery maintains your settings and when it goes your camera forgets things. Same setup on computers and a lot of other electronics. In your camera the battery is a CR1220 worth about $1-$2. It should last about 3-5 years but you never know.
The battery is in a little holder on the left hand side of the camera. Its under the same cover as the usb connector and power plug in. You should be able to pop out the battery holder fairly easily. This is one of those things that if you take the camera to a battery store they will probably do it for you if they aren't busy. If you look at page 137 of your manual you will find the instructions for doing it yourself.
SOURCE: Canon A450 internal battery problem?
There are cameras with 'fixed' internal batteries to maintain date/time they are long lived and not usually replaceable.
If this is such a model and it is new then a replacement should be forth coming from the vendor or Canon.
The vendor is the first stop then Canon support
SOURCE: Date/Time Set Won't Work
Write to Canon's customer service. I dropped my camera in water briefly and wrote them. They offered me the chance to replace my camera at an outstanding price or have it repaired. Give them a try!
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