Door handle falls off because oven door screw not holding..The screw appears to be to be too short and is stripping the connection..A metal screw going into a plastic screw hole. There is tension created by the sandwich of glass and metal that these screws are supposed to hold that doesn't help...Has there been a recall on this issue?
You need to get a new plastic gromet or a new handle and screw. there are nice pics and part #'s i buy lots of parts its so easy to look up the part #'s http://www.appliancepartspros.com/
After several unhelpful calls, we called sears parts at 1800-366-7278 and they are sending us a supposedly 'new and improved' door handle & screws (for $44). When we receive it, we'll put up a post if it is actually 'better' or if it's just the same (to save others the same $44 charge). The part comes with a 90 day guarantee. Although I don't feel we should have to pay $44 to solve an obvious manufacturer flaw - we'll just be happy to have an oven that's 'safe' to use again. Fingers crossed.
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We have the same exact problem. It is clearly a design flaw. Ordering parts is one solution, but does anyone know if kenmore is taking any responsibility for this issue?
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