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Expert
53 Answers
- Posted on Nov 27, 2014
Re: how to troubleshoot the tv with sound on and off?
1. step
Unplug it
Wait about 30mins, you can try pushing as few buttons in the meantime (to empty the capacitors)
2. step
Plug it back in and test, if it's a newer model it should have a "reset to factory settings" option.
Try that.
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