Dear engineer I have a problem and that is: when i turn the camera on, while initialing, there is a fast clicking sound and then after access, an E 6120 message, flickers and the shutter blades dont close after turning off the camera. there is no problem for taking photos, but I'm afraid for the camera of being completly broken down in future. thanks alot. best wishes: H.Sarmad: [email protected]
After this problem I smacked the camera two or three times and it works good, the moment I read on this post that it was the camera lens sync issue that was the only solution I could think of, it has been more then 3 years it stick by me I am not paying $120 to fix this. Hope this helps,
Partial answer to the question:
It appears that at least some of the E61:20 errors relate to the viewfinder zoom. On
this camera, the viewfinder window has a lens system that tracks with the main
camera lens as you zoom in and out. On mine, at startup the camera runs the lens
out and does a check to make sure that the viewfinder and lens are in sync. As I
look through the viewfinder while the grinding noise takes place, I can see the image
jiggling slightly, as though a gear was slipping somewhere. Once the noise stops,
so does the jiggling. The error message is reporting that the viewfinder isn't properly
tracking with the lens. This error may actually be more generic, indicating that some
mechanical system (zoom, focus, viewfinder) didn't pass its self-test on startup.
Next, I'll pop the case open to see if I can track down the problem in detail. If I do,
I'll post a followup.
MGF
IN my case I think the camera had some dust caught in the lens cover that is supposed to retract fully before the lens pops out! I read the above suggestions,l and after banging it a bit, the camera did work, but was erratic.I then took a can of electroics cleaner (a pressurized can from Radio Shack) and squirted the lens cover (with the camer off and the lense retracted). So far that has been enough so that the camera is funtioning fine again. If the same issue arises again (and it can, since I do take pictures in dusty locations) I shall use the same solution.
Hey guys and gals,
I had the same problem with the lens cover not shutting when I switch the camera off. By looking at other posts, I found out that one of the gears in the shutting mechanism can break. This is exactly what happened to my camera. I took it apart just a minute ago, and found that the gear that was meant to close/open the shutter had a missing tooth.
The shutter works fine until the gear with a missing tooth turns into a position where the motor can not spin it. An obvious solution is to take apart the camera and rotate the gear slightly every time the shutter stops working, but it can be a real pain in the behind after you do it a couple of times.
At the moment I am trying to find a retailer who would have a replacement gear. I have a gut feeling that I will have to order one from Japan though... Mite flag it if the cost is too much.
Please refer to some of the above posts on how to dismantle the
camera. It really is not that hard, you just need some patience, very
small screwdrivers and a keen eye (or a magnifying glass).
Hope this helps!
Problem found and fixed.
The trouble turned out to be a single grain of sand which had found its way into the gear train that drives the viewfinder focus assembly. On this camera, a separate motor drives the viewfinder, independent of the main lens control. There is a sensor which detects the movement of the viewfinder lens assembly and goes through a self-test on startup. If this self-test fails, the E61:20 error shows up.
Solution was to open the case and disassemble the viewfinder, to the level of exposing the gears and drive motor. Under the microscope I found a grain of sand wedged down into the bottom of one gear tooth. Removing that freed up the mechanism and made it all work fine again. I reassembled the camera and it's been fine since.
You'll need a tiny Philips jeweler's screwdriver, a strong magnifier and steady hands. The parts are small but the assembly isn't ridiculously hard to work on. You just have to take your time, be careful, and don't force things.
My camera comes up "access" in the display and shuts right off. The lens doesn't retract back inside when this happens. The only way to restore operation,for me at least,is to twist and press on the lens while constantly rebooting the camera. Eventually it begins working,with no apparent lens or focussing issue. Since the problem is intermittent,I believe I either have a weak drive motor,or it may have a mode switch (like VCRs have) to tell the board when the lens is in a certain spot. If that's the case,that needs cleaned.
The MOST LIKELY cause if your lense won't close is that one of the gears teeth of your gears that close the lense cover has broken off. I have a Sony DSC-S600 and this was exactly the problem. As long as you take care of the camera and don't scratch the lense it should be fine. If your savy enough you can disassemble the camera, remove the lense cover motor, and pull out the gear box. (carefull cause all the gears will spill out unless you remove it with the motor face up). The problem is you'll have to buy a replacement gear and only authorized Sony dealers can do this for you so they kinda have you screwed there unless your willing to go as far as measuring the gear and finding a suitable replacement with the correct style (spur gear in my case) correct diameter, teeth, etc.
Basically, don't worry about it as long as that's your only problem.
The problem actually just cleared up spontaneously, just after we called Sony and were told by someone in India that it would cost $117 to repair sight unseen. So we bought a new Samsung camera for $99 instead. After this the problem with the Sony just cleared up! The camera is now working fine. The obvious solution is to buy a new camera.
We now use both the Sony and the Samsung.
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We have the same problem, except the lens cover does close when the camera is turned off. But when it is turned on, there is a loud buzzing until the screen lights up. Then the buzzing stops but the E61:20 keeps blinking. The camera does take good pictures however. Reinitializing does not help. Changing batteries does not help. Changing memory cards does not help. Having no memory card does not help. We tried re-initializing with all of these different modes
Hi I have same problem except mind cant take picture at all, only view the ones I already have on it. I turn it on and its like the lense cant come out so it makes this loud clicking noise and the camera then says turn camera on and off. Anyone know how to resolve?
I have the same problem with the buzzing sound and the flashing E:61:20 message constantly blinking...the camera turns off but the lens cover does not close. Also it does not focus well anymore...
As with the others. Chattering/grinding noise on startup, E61:20 error, camera
still works. Retracts and closes ok, at least with fresh batteries. Out of
warranty, so it's time to crack the case and see if I can fix it, unless someone
knows of a solution.
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