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press release on top cover , I had someone use mine 1ce and they pressed "seal" with no bag in machine it did exactly that it stuck closed, tight too !! one touch of release button on top cover and it popped open
Sorry to hear about this issue. If you have a change bag, I would put a few jewelers screwdrivers in it then put the camera in it. With the bag closed up I would attempt to forcibly open the back. With the camera in the bag there is not any chance to expose the film. After the film is removed wind it back into the cartridge. Now send it off for developing.
The 2001 model had a problem with the left compartment. In your main trunk you will find on the left and right side a black button insert, pop it out and with your finger you can push the mechanism down, this will open the compartment. I had to tear into the locking mechanism and shortened a new rod to cure my problem, hope you don't have to go to this extent to cure your problem
Fully charge the battery or connect the camera to the power supply (if you have an ac adaptor).
If it still does not work, it means that the lens is broken.
Reason can be that the camera was in your pocket pr carrying bag and the camera inadvertantly open and the lens mechanism was damaged. In this case, it needs repair.