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My LG Optimus will not receive incoming calls. Whenever someone tries to call my phone it is showing missed call onlyl. I can still receive all other alerts such as sms, mms, and e mail but my voice calls are not coming through. What to do
I'm sorry to hear you are not receiving your telephone calls. As I understand your quesiton, you say all incoming calls go directly to voice mail.
I do not have experience with your make or model but I want to try to help you solve this trouble.
I have had several cellular phones that offered a feature called "Answering Machine". When set in "Answering Machine" mode, I could not receive incoming calls. All incoming calls went directly to my voice mail. I learned this when I inadvertently set my phone to use this feature. I turned it off and I started to receive phone calls again immediately.
I can't say this will solve your problem, but I hope it leads you to a solution. I know how frustrating it can be when you depend upon your cellular telephone and it doesn't do as you expect.
I hope this is the answer that fixes your situation. You may have to call your service provider for a resolution.
This can be handled by the DND feature in your admin settings... Do not disturb will transfer your calls direct to voicemail without ringing the handset.
There is a feature that most dealers do not activate called "Voice Mail Transfer" which transfers an incoming call to a person's (or department's) voice mail box. Forwarding calls to someone's mailbox is not possible without special programming by a certified dealer.
We have a support package that allows us to make all the changes you need over the Internet for a flat annual fee. If you want your whole system to work properly and all changes to be made for you at a flat budget, call us at 877-236-8376.
Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it.
This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail.
I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail.
Did you set this up yourself? How did you program the phone system?
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