HP DesignJet Z2100 InkJet Photo Printer Logo
V
Van Beard Posted on Nov 14, 2014
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Printer will not power on - HP DesignJet Z2100 InkJet Photo Printer

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Mark Schmit

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  • HP Master 1,915 Answers
  • Posted on Nov 14, 2014
Mark Schmit
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Confirm that the outlet is live. If you get no fans or lights when you turn it on then it could be the power module of the system board. I can post the trouble shooting instructions for no power on the weekend.

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Some printers require time to turn on. These printers may or may not give feedback in the form of blinking light(s). Wait up to a minute for the power light to come on before proceeding with the steps below. Instructions If the printer uses a power adapter (module), follow the instructions below. If the printer uses only a power cord, see the section below entitled “ If the printer uses only a power cord .” If the printer uses a power module Follow the steps below to ensure power is properly supplied to the printer:
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  6. Reconnect the power cord directly into a working wall outlet. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead. NOTE: "The HP Photosmart 8100, 8400, and HP Deskjet 6000 series printer power cords feature a green LED built into the power plug. If the LED is not glowing, the power module may have failed. Proceed to step 7 below.
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  9. If the power module/cord works on the other printer, then this printer is defective. Service your printer.
  10. If you cannot determine whether the problem is the printer or the power module/cord, or if another printer is not available to test with, replace the power module/cord first. If this does not resolve the issue, service your printer.
If the printer uses only power cord Follow the steps below to ensure power is properly supplied to the printer:
  1. Check the power module part number against the part number listed in the User’s Guide to ensure the proper power adapter is being used.
  2. Disconnect the power cord from the wall outlet.
  3. Disconnect the printer data cable from the printer.
  4. Disconnect the power cord from the printer, wait thirty seconds, then reconnect the power cord to the printer.
  5. Reconnect the power cord directly into a working wall outlet. If the power cord was plugged into a surge protector or power strip, plug the power cord directly into a wall outlet instead.
  6. If the printer still will not turn on, plug the printer into a wall outlet in another room. If the printer turn on when connected to an electrical outlet in another room, there is a problem with the power in the original room.
  7. If there is still no power to the printer, then the power cord or printer may be defective. Try the power cord on another HP Deskjet or Photosmart printer to see if the power cord is functioning.
  8. If the power cord does not work on the other printer, it is defective. Replace the power cord.
  9. If the power cord works on the other printer, then this printer is defective. Service your printer.
  10. If another printer is not available to test with, carefully inspect the power cord for damage.
  11. Inspect the power cord for visible damage. If the power cord is damaged, replace the power cord first. If this does not resolve the issue, or if the power cord looks fine, then service your printer.

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