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There are a few possible reasons why your LG Env3 is only displaying the Verizon logo:
The phone is stuck in a boot loop: This can happen if the phone's software becomes corrupt, causing the phone to continuously reboot and display the Verizon logo.
The phone is stuck in a firmware update: If the phone was in the middle of a firmware update and the update failed, it may be stuck in a loop and only display the Verizon logo.
The phone has a hardware issue: If the phone's hardware has become damaged or malfunctioning, it may only be able to display the Verizon logo.
The phone is locked: If the phone is locked with a passcode or pattern and you've tried to enter it multiple times, it may display the Verizon logo.
If you're unable to fix the problem by yourself, the best solution would be to contact the manufacturer or the carrier to get the phone checked.
It is also possible that the phone was previously owned by someone else, it may be locked to a carrier and the only option is to contact the carrier and ask for assistance
Open the phone and click the Menu button. Note the center keypad above the numerical keys can click up, down, left and right.
Click the center keypad left until you see the "Messaging" option. Click "New Message."Click "Text Message."
Enter the telephone number of the person (or people) you wish to send
the message to. You can also select people from your contact list by
clicking "Add" and then clicking "From Contacts." Select the contacts
you wish to text by clicking "Mark" and then click "Done" when everyone
has been selected.
Click down until you are in the "Text" box. Type in the message you wish to send. Click "Send."
5
Enter
the telephone number of the person (or people) you wish to send the
message to. You can also select people from your contact list by
clicking "Add" and then clicking "From Contacts." Select the contacts
you wish to text by clicking "Mark" and then click "Done" when everyone
has been selected.
6
Click down until you are in the "Text" box. Type in the message you wish to send.
2
Click the center keypad left until you see the "Messaging" option.
3
Click "New Msg."
4
Click "TXT Msg."
5
Enter
the telephone number of the person (or people) you wish to send the
message to. You can also select people from your contact list by
clicking "Add" and then clicking "From Contacts." Select the contacts
you wish to text by clicking "Mark" and then click "Done" when everyone
has been selected.
6
Click down until you are in the "Text" box. Type in the message you wish to send.
The problem is that the phone just needs a moment to work to delete your messages. Put the battery in and turn on the device. Then just set it down and allow it to work. Give it about five minutes and it should be done!
Please, please, please anyone who is having this problem, FIRST back-up
all your pictures/videos that are on your phone, by either texting/emailing them or putting them on a MicroSD card. Next, contact Verizon
& inform them of this. This is the 1st phase of a software problem,
which, as Stevenleopol has found out the hard way, just like we did, later destroys your phone by just flashing the Verizon Wireless logo-it will never turn on again. Once this happens, ALL OF THE PHOTOS/VIDEOS/INFO on your phone is LOST FOREVER!!!! You can never get back into your phone! This just happened to my fiancee and we lost SOOOO many sentimental pictures & videos...we spoke with multiple techs at verizon and even called LG and they all said once this happens, the phone is dead. This same thing (the flashing verizon logo) had happened to me when we first got the phones almost 1 year ago and I was trying to initialize my brand new phone, and it had to get immediately sent back. These phones are not meant to shut off by themselves...it is a software problem, not a power problem...do not hesitate on backing up files & contacting verizon. You don't want to lose memories like we did, it sucks bad! Verizon will send you a "Certified Like New" phone in the same color, as long as they have one in stock. Good luck to everyone!
If you're with Verizon, you can simply dial *228, and choose option 1 when prompted. If *228 does not work, contact Verizon Wireless Customer Service from a different phone besides your cell phone at (800) 922-0204 and they can assist you with manually programming your handset.
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