I wont switch on, brand new today, everything we can think of tried
What do you have it plugged-into for power ? it uses the 8-pin Apple Lightning dock connector. If you are using a USB adapter for that, then be aware that a USB-port will only let you draw 500mA or 1/2 an Amp of power....more than that will cause failures and damage to the USB port and the Hub even.
SOURCE: how to double check speaker hook up on asus desktop computer
maybe they have the volume muted. Check to make sure the volume is not muted and that the speakers are plugged into the light green port in the back of the computer.
Make sure the volume on the physical speakers are turned on and turned up. And make sure the volume in the Audio Sound Properties it turned up and not muted.
If you see the speaker megaphone at the bottom right near the time click on it to adjust the properties.
You can click Start/Control Panel and look for Sound or Audio properties.
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