I did put a new mother board in this machine almost 2 years ago.
Before calling for service:
If clothing is still wet it means no spin. The most common problem with this model is a loose connection from the lid switch to the control board. Two white wires going from the lid switch to the control board should be cleaned. Do not touch the control board - especially in dry climates. Static electricity can ruin a board.
Testimonial: "I will check this this evening and let you know the out come. By the way do you know if there is a filter of sometype that would catch lint/dog hair/etc..."
First check if the motor is running on spin cycle. if it is Check adjustment or wear on gearbox plastic pulley. Check motor tension spring is intact. Check motor slides freely. if no problem found the internal clutch is faulty, replace gearbox.
Have you got any error codes like DC or unbalanced load if so you may need a clutch
There are a few choices for spin cycle speeds.
Use the fast one.
Don't put anything in there that is waterproof or water resistant.
SOURCE: maytag neptune washer mah1 has a pool of water
If motor is not gaining speed during spin check the capacitors.
SOURCE: Maytag Neptune washing machine does not spin out
Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete guidance notes for checking both the drain motor filter and the drain motor ;-0)
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If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!
REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. If it doesn't work then the motor is malfunctioning!
Hope the filter is the problem and good luck!
John C
SOURCE: Water leaking from my Maytag Neptune model
Could be a Tub Seal leak my 1st choice. Could also be a leak caused by a cracked outer tub, issues from the hoses from the drain line connections to the drain pump, drain pump and or drain line.
Are you going to try to DIY the fix?
In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.
If you want help post your issue in that Maytag DIY froum and I will help you......or stay here and see how it's goes.
If you machine is a FAV6800A or FAV9800A don't worry about the last two letters of the model number.
Google this; Neptune TL Washer FAV6800AWW
This is a DIY Appliance repair forum and you can get the Service Manual and repair support at that site..
In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.
If you need help post in the Maytag/Magic Chef/Admiral/Jenn-Air forum with your issue and we will try to help.
I no longer post on this site no way to post a Sticky for machine issues.
If you want to DIY the repair Google this phrase ""Sticky: Neptune TL Washer FAV6800AWW""" Read the post Part 1; DC or UC unbalance error codes in Spin Cycle what is causing this issue? Part 2 for the fix action.
Post your issue in the repair forum not in the Sticky. Please include your Model Number i.e. FAV6800A or FAV9800A and I will help you.
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