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The completely automatic transfer switch monitors incoming voltage from the utility line, around the clock.
When utility power is interrupted, the automatic transfer switch immediately senses the problem and signals the generator to start.
Once the generator is running at proper speed, the automatic transfer switch safely shuts off the utility line and simultaneously opens the generator power line from the generator.
Within seconds, your generator system begins supplying electricity to the critical emergency circuits of your home or business. The transfer switch continues to monitor the utility line conditions.
When the automatic transfer switch senses the utility line voltage has returned at a steady state, it re-transfers the electrical load back to the utility line and resumes monitoring for subsequent utility loss. The generator will continue to run for an engine cool-down period of several minutes while the entire system stands ready for the next power outage.
The transfer switch could be bad, worn internally, a manual switch, or a semi-automatic transfer switch. Check the transfer switch part numbers and google them to find out exactly what kind they are. In some places fully automatic transfer switches are not permitted in a residential environment.
Go the transfer switch and locate the 2 DC control wires that go to your generator for remote start.(On the remote start terminals) If you jumper these wires in the transfer switch and it starts, then the problem is with the transfer switch. If it still won't start check the wiring from the switch back to the generator, if all ok then suspect the generator control board. I would recommend you have an electrician do this, as there is line utility power in the switch and is dangerous !
Check the connections on the tranfer relay and two coils. The two coils have blue wires. I have seen them come off from assembly or shipping its common. Each coil has two blue wires #8 and E1 with crimp steak ons and limit switches make sure there all pushed on all the way. Hope this helps
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