Try this test. Set a window fan behind the fridge to constantly blow air across the lower coils at the floor. If the fridge works well after a while of this, then the lower fan on the fridge needs replaced. Sometimes though, after a while, the fan will finally start working again because the cycle has finally corrected itself with the test. Leave the window fan run on low for a few days before removing it. The hum you hear is the compressor moving the coolant and is supposed to do the hum sound. That's good. Now once the fridge is working, and you still have a good freezer section and not cool enough below in the fridge for you, there is a knob that sets the cool lower by opening flaps under the freezer to let more cold down to the fridge area. Set this knob to colder and the flaps will open more.
SOURCE: kenmore top freezer fridge does not cool but freezer works
Turned refrigerator off for 8 hours, let the frost melt and the fan in the freezer worked again. The compressor now only has a soft clunk when it goes off.
SOURCE: Fan runs constantly and does not keep temp cool enough
forst on the back wall means you have a defrost problem or a air leak aroudh the door gasket-mike
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