Heating & Cooling Logo

Related Topics:

Dave Strasinger Posted on Nov 08, 2014
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Carrier electric furnace/air handler stopped running

My Carrier KFCEH3101C15 air handler/electric furnace stopped working yesterday. It is a 2006 unit but it had been running very smoothly/quietly. I noticed the metal air filters were very dirty so I blew them out and replaced them. I tried to reset the system by turning the thermostat below the air temperature reading then turning off the two circuit breakers on the unit for a minute, turning them back on, then setting the thermostat to about 5 degrees above the air temperature reading. The thermostat then read "Aux Heat" as if it was trying to raise the temp in the house but the air handler never kicked on. I turned the fan switch from auto to "ON" but the fan motor did not work. It appears there is no power to the air handler/furnace. I took the access panel off and exposed the blower motor and a-coil and the blower motor felt warm to the touch. The unit has not worked for 24 hours, so either it is retaining heat or it is getting juice but not working. I can't see an obvious reset button anywhere...does anyone know what might be wrong? Could it have overheated because of the dirty air filters, and if so, why won't it reset or how can I troubleshoot and get it running again? I see a lot of wiring and a circuit board inside of the box but no reset buttons or sliders and no fuses to check except a 5amp fuse on the circuit board that looks like a fuse you would put into the panel of a car. Please help--thanks!

1 Answer

Mikey

Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

  • Heating & Co... Master 6,904 Answers
  • Posted on Nov 09, 2014
 Mikey
Heating & Co... Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Top Expert:

An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

Joined: Jan 21, 2010
Answers
6904
Questions
5
Helped
1623345
Points
26106

Check fuses first! If yours is the model with a fuse box you will see a flap that pulls down to reveal a block of fuses, the blade fuse you described is part of it too! Are all fuses ok?

Testimonial: "Hi Mike, I don't see a fuse block. It's actually pretty cleabn inside the panel. There are two breakers (accessible through an external window), three temperature limit switches, 1 transformer, 1 circuit board with a single 5amp blade fuse (it's good), and two black boxes with small circuit boards on them. Where should the fuses be?"

  • 14 more comments 
  •  Mikey
    Mikey Nov 11, 2014

    For 15- and 20-kW fused models: After installing heater assembly, attach fuse assembly to side of fan coil unit by inserting fuse box tab between insulation and to left side of unit and fan deck.

  •  Mikey
    Mikey Nov 11, 2014

    I think the dirty filters caused overheating and blew either fuses/ circuit breakers or a safety switch! Depending on how your model has been set up these would be accessed through a flap in the main housing! These need to be checked!

  •  Mikey
    Mikey Nov 11, 2014

    Circuit breakers or safety switches should be tripped with possibly a red/black button exposed! Just depress these if seen!

  • Dave Strasinger
    Dave Strasinger Nov 12, 2014

    Hi Mikey, I think it must be something else. There are two circuit breakers on the furnace and two on the house's main electrical panel, none of which had been tripped. I reset them just in case but it didn't resolve the issue. I checked all 3 safety (limit) switches with an ohmmeter and they were good (all ohmed at 0.00 with the switches closed--I depressed the 'clicker' switch to open the switch and watched the ohms spike before settling back to 0.00 when I released the clicker on each one). There are no fuses. I could not find a "reset" button anywhere on or inside the unit.

  • Dave Strasinger
    Dave Strasinger Nov 12, 2014

    The blower motor "hums" lightly when power is applied through the breakers but the blower isn't running. I can't figure out what's keeping it from running. I can't tell whether the heating coils are coming on--not sure how to check them since I can't see them.

  •  Mikey
    Mikey Nov 12, 2014

    Could it be the blower motor faulty! Since power is getting to it.....but not powering it?

  • Dave Strasinger
    Dave Strasinger Nov 12, 2014

    Could be that or the run capacitor, not sure. I found a site with instructions to test both, but the capacitor test requires a multimeter with an "MFD" setting (see here:http://www.hvacpartsoutlet.com/troublesh... but mine does not have that setting and I could not find one that does at Sears, Auto Zone, or Harbor Freight. Do you know of another way to test the capacitor with a very basic multimeter without shocking the shazam out of myself? Also, do you know how to bleed down the residual electricity from a capacitor in case I need to replace it? Lastly, the instructions to test the blower motor were a little lacking/wonky ("The easiest way to check the amperage is with an amp meter on the common wire to the motor. Most motors use multiple speeds and each speed has its own specific wire. Using the common wire for an amperage reading takes out the guess work" http://www.hvacpartsoutlet.com/troublesh...]); I have so many wires I can't figure out which is which...not sure quite how to get started.

  •  Mikey
    Mikey Nov 13, 2014

    Hi Dave, this is going into the expert stages! I admire your willingness to get to the root of this! I would get some assistance from an engineer who would be able to do the required checks! I will have to research some more and get back to you!

  • Dave Strasinger
    Dave Strasinger Nov 13, 2014

    You are a good man, Mikey--thanks very much for hanging in there with me.

  •  Mikey
    Mikey Nov 13, 2014

    Thanks Dave! I found an online manual and your model is a 15kw with internal circuit protections by fused circuit, breaker curcuit and breaker. Have you checked these with a meter just to be sure?

  •  Mikey
    Mikey Nov 13, 2014

    I found this video that shows the function of your furnace! It gives a few reasons why the fan would not get power!http://www.repairclinic.com/RepairHelp/H...

  •  Mikey
    Mikey Nov 13, 2014

    There are a few parts that could be an issue but seem to be easily tested!

  • Dave Strasinger
    Dave Strasinger Nov 14, 2014

    Thank you, Mikey--I saw that reairclinic post as well--I was able to verify everything except the control board. Where did you find the online manual--can you send me a link? Thanks again for hanging in there with me!

  •  Mikey
    Mikey Nov 14, 2014

    It was an installation manual!http://dms.hvacpartners.com/docs/1009/Pu...

  • Dave Strasinger
    Dave Strasinger Nov 14, 2014

    Hi Mikey, the issue is resolved and we're up-and-running again! The root cause turned out to be a bad run capacitor (the one mounted on the blower motor). With the power off, I bled down the stored electricity by I removing the wires from the posts with insulated pliers then held an insulated screwdriver across the two posts. I checked the microfarad reading using a multimeter with an MFD/uf setting and it should have read 10uf (+ or - 5%), but it read 0.L. I removed it and replaced with a new capacitor (Grainger, $10.83), flipped the breakers back on and prayed, hoping the blower motor was not also bad. 30 seconds later, the blower kicked-on and we've been steadily warming for the last several hours. It is a beautiful thing. Glory to God and thank you Mikey for hanging in there with me for the last several days. Happy Thanksgiving and Merry Christmas to you!

  •  Mikey
    Mikey Nov 15, 2014

    Well done Dave, your persistence paid off, Every time the heater warms up you from now on you too will get that glow of satisfaction knowing you were able to fix it. Best wishes.

×

2 Related Answers

Anonymous

  • 700 Answers
  • Posted on Jan 25, 2009

SOURCE: My outdoor heat will not

you need to go oside and look for a red reset button on the unit. you tripped the high ressure switch when you let your filter get that dirty. go check on this and when your done if it still is not working then ask me more.

Ad

Anonymous

  • 10 Answers
  • Posted on Nov 22, 2009

SOURCE: approx 2 years old. quit working during recent

it sounds like the contactor is not pulling in . corrision maybe even a bug could prevent it from pulling.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Hi I'm Steve... Amana SSE80 Furnace Model GUIC070CA40 MFG # P1229003F Furnace works but air handler blower stops after 5 1/2 minutes, burner continues till high-T limiter triggered (See details)

Motor might be bad and shutting down on thermal protection. Is this a direct drive or belt driven ? .if belt driven try adjusting the belt tension or just replaced the motor
0helpful
1answer

Replace a kfceh3101c15 with a 20 kw. 15 kw just is not keeping up in this weather

The best answer would come from Carrier. Here is their contact info-
1helpful
1answer

Electric Furnace stopped running

You have one of two problems. Either the capacitor for the motor has failed or the motor has failed. I would turn off the power to the unit and see if you can locate the capacitor and remove it. An ac supply or electrical supply house can match up the capacitor. This is relatively inexpensive. Otherwise you will need a new motor.
0helpful
1answer

Carrier electric furnace (air handler) stopped running

The 5 amp fuse may be bad, they go quite often, and they are exactly the same as the car ones. Check the fuse with a meter. If its OK turn the unit on and check for voltage going to the blower fan. You should get a reading between at least one pair of wires. The unit should have a schematic on it somewhere, check it to see which wire pairs are used for the variable speeds of the fan.
0helpful
1answer

Carrier air handler/furnace won't turn on

from what your saying the motor is hot to touch if that is the case the motor is bad need to be replaced.
0helpful
1answer
0helpful
2answers

I have Carrier 38TKB036 3 ton A/C condensing unit and one 28CCA036 3 ton A-coil to provide A/C to home thru existing furnice. A/C was on and stopped working. Turned off/on, but will not come on. Any...

Is the furnace fan (indoor fan ) running. If not the problem is with the inside unit. It supplies the control power to operate the entire system and has a control fuse on the circuit board. If it is running but not the outside unit then the problem is outside.
1helpful
2answers

Heat strips run continual even with t'stat disconnected. only way to shut them off is with breakers.

i just want to make the recommendation that you have a tech come and inspect this unit. for some reason it has line voltage to the heat strips at all time no switching. if your low voltage wiring were wrong and the sequencer had a constant 24 volts then it would do the same thing. the sequencer works by heating a metal strip to warp it into closing the circuit and it may be stuck.
0helpful
3answers

3 amp fuse blows on a carrier 58mcb furnace board

Hi!!! Does your ac unit work fine?If not check your low voltage problem..You have a low voltage problem check the wire going out to your condensor make sure that they are not touching..Good luck..Check low voltage wires..short in progress..
Not finding what you are looking for?

351 views

Ask a Question

Usually answered in minutes!

Top Heating & Cooling Experts

Paul Carew

Level 3 Expert

3808 Answers

john h

Level 3 Expert

29494 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Heating and Cooling Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...