Either you have a bad battery or the charger is not putting out the correct voltage to charge it. Check the output of the charger, if its OK, the batery is bad.
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If u just got it return it. your battery is died need new one.tip to make battery last longer. when u get a new battery by itself or it is part of something like a cell phone. do not charge most have half power right out of the box. use battery until it is 100% died.then charge it until full don't over charge. it is a trick to make your battery last long when it has a full charge. never leave battery charging overnight if done to much it makes the battery weak and wont hold charge for long. never leave charging cord plugged in when its not in use. when it is power from the socket is still flowing in the charger which is slowly frying it. that why most people go though up to 4 chargers for each device. i hope this helps have a sweet one!!
Very probably it's your battery but also might be the charger or even the cable of the charger. You should first check your charger, it can be done with an electronc tester at any electronics repair shop. Just as illustration, I had a problem charging my iPad 2 and it was THE CABLE; it was apparently perfect but the problem was solved simply by replacing it.
USING THE DEVICE EXCESSIVELY WITH THE CHARGER PLUGGED IN WILL DETERIORATE THE BATTERY'S LIFE CYCLE. IF YOU ASK YOURSELF AND KNOW THAT YOU HAVE DONE THIS.... I AM GOING TO BE HONEST WITH YOU,... YOU NEED A NEW BATTERY... ALSO., EXCESSIVE CHARGING WILL WEAR OUT THE CHARGING PORT. HAVE YOU TRIED A NEW CHARGER???
Are you sure your charger is working? Try charging another device with it, or try using a different charger. If you're sure the charger is OK (and plugged in!), try leaving the charger plugged in to your Kindle for a good long while, like 12 hours. If it still doesn't charge, or if the charge wears down after a short time, you might well have a bad battery. Unfortunately, later-model Kindles don't have user-replaceable batteries, and having it done professionally is not cheap. If it's still under warranty, make sure to have it fixed before the warranty expires.
The charger has a function that restores the battery operation parameters by discharging then charging the battery a number of times. Refer to charging instructions in the pack but I think the cycle is a 3 hourly one, time to charge from a full discharge. If the charger thinks the battery is dead then it will try to recover the battery using this process. You may have left the charger on long enough to charge then also discharge the battery.
Start again and charge for the time in the instructions ONLY, if you are not sure of the time try it for an hour, then without disconnecting the charger turn the unit on and take particular note of any screen messages, if any.
You should be able to continue as normal now, but still be aware of the time you are leaving the charger connected for, as it may take some time before it returns to normal operation and stops trying to recover what it thinks is a dead battery.
Either the battery or the charger is done for. If you have family or a friend with the same unit, you can verify your charger and your unit with their equipment.
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