How to setup HP C6380 all in one to print only black no color

You should be able to go into your printer preferences or properties settings by going to the "Printers & Devices" tab. If this is for Widows 8 or 8.1 I have not upgraded to either OS and have no clue as to their layout for access. In XP and 7 there is the option of changing your default settings from color/auto to black & white only. Make sure you hit the "APPLY" button to set it "OK" button doesn't always keep the settings locked in.

Here's a link to the user's guide that will provide you with a detailed explanation and walk-through on how to print and evaluate a print quality report specifically to you printer. The solution is too lengthy to post here.
http://h10032.www1.hp.com/ctg/Manual/c01527492.pdf

Hi Colleen,

Try this > open a document (from the computer) and select print from the menu,
- In the print screen window select 'properties' Or 'Preferences' or 'Properties'

- In the next window click 'maintenance'

- In the next window there will be many options to clean, align, nozzle check etc... , there click 'Ink cartridge settings'.

- A small windows opens, there select black only. See the image

- try printing, if it fails to print, just return the cartridge to the shop and get a genuine branded one. (dont forget to change the 'ink cartridge settings to normal to 'both black and color')


Hope this help, if you are not able to fix it still, then better come to chat here , thanks!

To see which color is having an issue, go to printer control panel and select "settings" > Tools> Print report> Print Quality report. When the page prints out, you will see which color is the problem. After you have figured that out, make sure the problem is not with the cartridge.
If you see lines or missing colors, clean the printhead by removing it from printer(open cover, lift gray latch on the right side of the cartridges, remove cartridges and the printhead will easily slip out by pulling up)
then soak the printhead in half inch deep amount of window cleaning solution. Preferably warm. Let soak at least 3 hours. Dry out the printhead and wipe rear conacts from moisture and dirt. Reinstall into printer and see the results.
-Alex
303Electronics eBay Stores http://www.303electronics.com/

If you need further help, I’m available over the phone at https://www.6ya.com/expert/alex_22751bbefa74c3d0

I would double check to see if the black ink cartridge has the clear tape on the nozzle from the factory. I've done this inadvertantly before.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01611162&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3560280

You will need to do a print head cleaning.

The black ink cartridge is larger than the photo black cartridge and black is used in photos to make the darker colors. Black text takes much less ink per page.

Open the "HP Toolbox" software (it was installed from the CD-ROM that came with the printer).

Run the "Print-Head-Cleaning" cycle -- some of the ink-jets are clogged, and thus no ink of that colour is being jetted onto the paper.

there is an option to make the printer to print only in black, howeve both the cartrdige should be present in the printer to make it work.
Open HP solution center--setings--printer settings--color tab. chage the settings from there