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Posted on Jul 05, 2009
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I have two problems with my OfficeJet 6310: 1. The fax screens appear Hebrew. Similary, If I try to use the copier from the printer. This is continuously caused by HP Update 2. I can not send out a fax from the computer. The famous X in a circle appears during installation.

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  • Master 483 Answers
  • Posted on Jul 05, 2009
Sid
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Joined: Mar 16, 2009
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Use the HP Fax Test
The telephone number for this service is 1-888-HPFaxme (1-888-473-2963). The fax service receives faxes and returns faxes within 5 to 7 minutes to the number contained in the fax header. Solution two: Run a fax diagnostic test

  1. Load plain white paper into the input tray.
  2. Press the Setup button (I have two problems with - c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gif ) to select Tools , and then press OK .
  4. On the Tools menu, press the rightI have two problems with - c01669475.gifsrc="/uploads/images/c01669475.gif" alt="c01669475.gif" class="h_mi" /> ) to select Run Fax Test , and then press OK . The fax diagnostic test prints.
Solution three: Check the telephone line and change the HP fax settings Step one: Test the telephone line
  1. Disconnect the telephone cord from the back of the HP fax product.
  2. FigI have two problems with - c01501963.gifre telephone cord c01501963.gif
  3. Pick up the handset of the telephone and check for a dial tone.
  4. On the single-line telephone, dial the fax number of the receiving fax machine.
    • If the receiving fax machine answers the call, continue with the next step.
  5. Hang up the single-line telephone.
  6. Use a second telephone line or a cellular telephone to call the telephone number assigned to the HP fax product.
Step two: Change the HP fax settings
  1. Connect phonI have two problems with - c01669474.gifine 1
  2. Press the Setup button (c01669474.gif ) on the product control panel.
  3. Press the right arrow (c01669475.gifI have two problems with - c01669475.gif ) to select Basic Fax Setup or Advanced Fax Setup , and then press the right arrow (c01669475.gif ) again to change the menu option settings to the settings listed in the following table. Fax menu Fax menu option Setting Basic Fax Setup Rings to Answer 1 or 2 (At least one more ring than a telephone answering machine, if an answering machine is connected.) Advanced Fax Setup Answer Ring Pattern All Rings
  4. Use the HP Fax Test Service to try to send and receive a fax.
If the HP fax product still cannot send or receive a fax, continue to the next solution. Solution four: Check VoIP digital telephone line Using a VoIP telephone service can cause faxing to fail because fax transmissions are sensitive to the timing of the signals used to transmit the fax. If using a VoIP digital line is necessary, changing the Fax Speed Adjustment setting to Medium might improve the ability to send a fax oveI have two problems with - c01669474.gifphone line. Use these steps to change the fax speed adjustment to a lower speed.
  1. PressI have two problems with - c01669475.giftton (c01669474.gif ) on the product control panel.
  2. Press the right arI have two problems with - c01669475.gif="/uploads/images/c01669475.gif" alt="c01669475.gif" class="h_mi" /> ) to select Advanced Fax Setup , and then press OK . I have two problems with - c01669475.gif_mi">Press the right arrow (c01669475.gif ) to select Fax Speed , and then press OK .
  3. Press the right arrow (c01669475.gif ) to select Medium , and then press OK .
  4. Use the HP Fax Test Service to try to send and receive a fax

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Related Questions:

3helpful
1answer

I need to change the name on outgoing faxes from my HP 6310 Officejet, but cannot find the information in the owner's manual. Can you help?

This "Fax header" information can be changed on the OfficeJet 6310 control panel:

1) Press the <Setup> button
2) Press 4, then press 1
3) Enter your personal or company name
4) Enter your fax number

You may have to use the numeric keypad to enter letters. The number of presses of the key changes the letter.

I hope this helps!

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HP 6310 print problem-prints first 10 lines OK then next 10 are on a new page etc. Re-booting PC fixes problem.

Please check the Page selecton
check the page setup click on file -click on pagesetup
Press Ctrl+P
Check the layout settings
Check print priver if print privew is ok then its software issue
Check the printer drivers

DRIVERS HP Officejet 6310 All-in-One Printer
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How do I print a fax report on an HP Officejet 6310 All-In-One?

visit the following link to obtain the manual for your All-in-One. Hope this helps!

http://www.retrevo.com/support/HP-6310-Multifunction-Printers-manual/id/260dj484/t/2/
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When I attempt to print on 6310, it goes to fax mode

go to control panel >printers andfaxes and see which printer is set as he default printer....it is the fax rgt now.....rgt click on the pirnter icon and change it to the default printer.....should work....
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Problems with hp officejet 6310 printer.

The solution to this problem is to have a Class-Action-Lawsuit against HP.

The idea that HP can sell ten's of thousands of these kind of defective products that just to end up in a Land-Fill is not only immoral but also ILLEGAL.

Any Lawyers in the group?
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Fax machine will not fax

can you please mentione the setup of the fax you are using
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