Where do I send a Softheat pad for warranty service?

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Heating Pad Flashing A Red Light While On High? (Do This!)

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What happens when the heating pad light flashes red? The most common reason is that the heating pad is not properly connected to the control cord. The simplest ...
Missing: HP980, ‎' Must include: HP980,

Heating pad by softheat light just blinks 2022 (Solved) - Nosh ...

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How do I reset softheat Heating pad? · Detach the cable of the soft heat heating pad from the switch. Sometimes the light is blinking because the plugs aren't ...

Looking at pricing, you can get a new heating pad from Amazon for about $30. It might be cheaper to just to buy a new one. I looked but couldn't find a cord for your heating pad

I agree with the glycol solution but u want to change it every yr if portable

I have 2 doing the same thing.

This is a very common feature on these types of simple, high-volume, low-cost home appliances known as a safety fault. This fault will temporarily (or permanently) disable the appliance and happens for several reasons: (1) an over-temp (high heat) occurrence, (2) an over-power (power surge) occurrence, (3) an under-power (power outage or trickle power) occurrence, (4) an over-time occurrence (auto-off fails), (5) a short-circuit occurrence (exposed/crossed/frayed wires, etc.). Fortunately, it uses a digital "fuse" system and can be reset by the user. However, there is no universal reset process on SoftHeat products so you just have to play with it until you figure it out (customer service dept is no help). Mine is a Kaz SoftHeat HP980PT, with a red power indicator/power-off button and 4 green heat setting buttons. Mine faulted after a heavy storm caused multiple power outages and power surges in my neighborhood. The green light on the highest heat setting button was flashing on mine. Here's how I fixed it: (1) unplugged both ends of power cord and straightened out the cord, then plugged back in to the heating pad end. (2) While holding down the flashing light button, I plugged back in to the wall outlet. (3) While still holding down the flashing light button, pressed and held down the red power-off button, then while still holding down the red power button, I released the flashing light button, followed by releasing the power-off button. This stopped the flashing green light and caused the red power indicator light to stay on (steady-on). It works fine now. Note: Some models have an actual hard fuse in addition to the digital fault feature or possibly only a simple fuse (without the digital fault system). These fuses can the found at many retail stores and then very easily replaced. I hope this helps some of you!!!

Out-of-Warranty Service

Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.

1-800-338-7014

Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad

Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor

Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord

There is a 90-day warranty on any service that is performed by Core Products International.

Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728

If you have any questions regarding our service
information please call 800-338-7014.

Out-of-Warranty Service

Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.

Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad

Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor

Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord

There is a 90-day warranty on any service that is performed by Core Products International.

Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728

If you have any questions regarding our service information please call 800-338-7014.

Out-of-Warranty Service

Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.

1-800-338-7014

Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad

Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor

Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord

There is a 90-day warranty on any service that is performed by Core Products International.

Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728

If you have any questions regarding our service
information please call 800-338-7014.

is this for a boiler system