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Dell laptop wont charge battery.

I have a DELL Vostro V13 laptop. I have replaced the battery and the charger. http://www.batteriemonde.com/dell-vostro-v13-series.html ,While the laptop will run on AC power it will not charge the battery. It says plugged in not charging. If I restart the laptop I get an error screen that says the charger is not recognized. Is there a solution to this? I know there is an identification pin in the plug end of the charger and it is still there. Any suggest is welcome.Thanks in advance.

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The Laptop charger or the charging point itself is bad or damaged. You'll need to try different charger to take your laptop to any nearest computer repair shop to have charging point repaired or replaced.

Posted on Oct 28, 2014

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Posted on Jan 02, 2017

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