Is there another way to know I have a voicemail without checking the lines periodically and listening for the beeps? Also when I transfer a call to another number it does not provide the callers ID on

Go to this link...
http://www.virginmobileusa.com/resources/phones/prepaid/manual/kyocera-aw-jax.pdf

DOWNLOAD THE MANUAL FOR FUTURE REFERENCE!! LOL
Scroll down to page #39 to where it says Use Voicemail and follow the instructions!! As per the service tech I spoke to on the phone to find this link, following these instructions will automatically erase your old voicemail unlock code as well as any as yet unheard messages.

Just in case anyone still has difficulty in finding the instructions.....



Set Up your VoicemailBefore your phone can receive voicemail messages, you must set up a 4-10 digit passcode and record a personal voicemail greeting.When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off.1. Press and hold the 1 key.2. Follow the system prompts to create a password and record a greeting.

Check your Voicemail

When you receive a voicemail message, a
notification with a voicemail message icon
appears at the top of your screen.
• At the voicemail notification, select Call to call
your voicemail number and follow the system
prompts to retrieve the message.
Select Ignore to clear the notification without
checking messages. The notification icon
remains on top of the screen until you listen to
the message
• When only the voicemail message icon
appears on top of the screen, select
Voicemailand follow the system prompts
to retrieve the message.

Best of luck!!
Susan

I'm not familiar wiht Edge terminology, but the idea is you set the transfer recall time to something less than the call forward to voicemail. It means that any calls to voicemail have to be direct transfers and there may be some auto attendant issues.

HTH

Carl

Check and see if you might have a hook up wrong.

If your talking about listening to the individual mailbox greetings without calling into the system then you could use feature 980 (leave message)
enter in the mailbox number you want to check and press ok.

Hi,
1.Turn your phone on and press and hold the "1" button on your keypad in normal standby mode.
2.Enter your four digit passcode with your keypad and press *. If you do not yet have a passcode, you will be prompted to create one.
3.Press "1" to listen to the options in English, or "2" to listen to them in Spanish.

4.Press "1" to record your own voicemail greeting. Wait for the beep and speak your greeting into your phone. Press "1" again to confirm your greeting.

5.Press the red "End" button on your keypad and your voice mail will be set up. Press "1" again or at any time to listen to your voicemail by entering in your passcode and following the prompts to navigate your different messages.
Let us know if this helps ...
Thanks
Shiv.

I understand that you would like to bypass Auto Attendant for your lines.
On extension 10 or 11
Feature 00
Left Intercom, Left Intercome
#208
Line 01
Enter your extension number
#208
Line 02
Do the same for all of the lines.
Go to your extension to program a voicemail cover button. Without it being on voicemail wont pick up
Press Feature 00
Select a button and call it Call Cover press it
Enter Feature 15
Feature 00
Press that button so the green light lights up.
Test.

Ok, do you know how to get into system programming?

If you do:
-> first dial FEATURE 985 this will give you the DN(Extn) for the voicemail
-> get into programming
-> TERMINALS&SETS enter and put in the extn that is giving you issues
-> then under CAPABILITIES look for FWD NO ANSWER and put in the DN of the voicemail you saw with the Feature 985
-> hit next for the number of rings you want it to ring before going to voicemail
-> hit next and you can now RLS to back out of programming.

Voila, that set will now goto voicemail.

try dialing the extension number and a 7.

Changing the voicemail message would entirely depend on your provider - how they set it up for you and how you can setup your own message. They must have a specific number you can dial to set your voicemail message. This setting is not available on your phone; rather voicemail messages on the voicemail server of your provider. So, the best way out would be contact the provider. Cheers