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patricia Posted on Oct 22, 2014

I'm having problems getting my old home number to my magic jack

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Steven Klein Computer Service

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  • Contributor 14 Answers
  • Posted on Oct 28, 2014
Steven Klein Computer Service
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To switch a phone number from one company to another, you need to request your new phone company (magicJack) to "port" the number from your old company.

The key to making this work is that you can't cancel the old server until the porting is complete. After magicJack has ported the number, and you've confirmed that it's working, that's when you can call your old phone company to cancel service.

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Related Questions:

0helpful
1answer

How to retain my home magic jack phone # 6479774354

Make sure the number is active with Magic jack and tell your next phone service provider that you want to port your old number. There may be a small fee for this service and it could take more than a day to port the number.
Feb 01, 2016 • Cell Phones
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Magic jack customer service

Well, you'd best go to Magic Jack's web site, and either log in to your sister's account and cancel it, or try to find a Magic Jack customer support telephone number and make the call.
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How do we get the phone to work, we are registered and received confirmation that our current phone number could be transferred, but should we call our current carrier.

Hi,

I had a similar issue when changing suppliers in the UK. I had to get a PAC code from my old supplier to give to my new one so they could transfer my number over to them. I then discovered that my phone had been locked to my old supplier (the manufacturers auto lock some phones to the first network you use on the handset). Check your phone for a "network locked" message. I used an online unlock site which cost Ā£7.90 and my phone was unlocked within 30mins. The old supplier took 9 days to send me an unlock code. I hope this helps.
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1answer

Old majic jack want to start new program

If you have an old Magic Jack, my 4 unit are 6 years old the company just really wants you to upgrade to a newer product no need to. Try removing Magic Jack completely from your tablet, restart unit, make sure to clean out all junk on tablet from Magic Jack you could try a program that cleans your tablet for you, but unless you know what to remove don't get technical just a standard clean up of old files, this is usually under apps, Magic Jack, then there will be a clear cash button, clear data, and uninstall.
Restart unit then do a fresh install of Magic Jacks new app for your type of tablet from Googles sight or Magic Jacks make sure if you have a Mac to install the Mac App and if you have an android tablet you install the Android App. This has been working for me. With the old Magic Jack you will need to do a fresh install when you get errors and crashes. I do it 2 or 3 times a year. Good Luck!!
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2answers

Magic jack problem

I have a magic jack and I can talk for 10 minutes only or less and then i hangs up , this problem is happening in three majic jacks with other friends
please advise
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