Return shoes order #92430

You need to contact the seller and arrange for return/replacement.

Clarks online is confident that you will be happy with your purchase. If for any reason this is not the case, we offer FREE RETURNS for items over $60 within 28 days of the order date. Clarks will not take responsibility for returned items not received if registered post is not used. We have 4 conditions of return for change of mind, item(s) must be returned:

-Within 28 days of order date
-Item must be unworn with original tags still attached
-Items must be returned in original shoebox
-Postage is non-refundable

then you need to get in touch with them and ask for one,if not you will have to pay to send them back.

Perhaps the store where they were purchased??? If you ordered online, you'll need to contact the vendor and arrange to return for exchange.

..

It depends on where you ordered them from. Contact the seller and see if they can be returned. They will tell you what process to use.

Contact wherecyou bought it and make arrangments with them. If it was thechypothetical Snigglefritz shoes, youxwould needtoccallxthem and explain thexproblem, see if they would offer a return based on those reasons.

Remove or disconnect the following:

• Rear wheel
  
• Wheel speed sensor, if equipped
  
• Brake drum, bearing and spindle assembly
  
• Brake shoe hold-down springs and pins
  
• Brake shoe assembly from the wheel cylinder and anchor block
  
• Parking brake cable
  
• Lower return spring
  
• Upper return spring
  
• Primary shoe from the strut and brake shoe adjuster
  
• Parking brake return spring
  
• Secondary shoe from the strut support
  

I hope this answers your question. Best of luck!
Greg

SECTION 206-02: Drum Brake 1999 Cougar Workshop Manual REMOVAL AND INSTALLATION Procedure revision date: 09/14/2001 Brake Shoes Removal

1. Loosen the wheel nuts.

1. Raise and support the vehicle. For additional information, refer to Section 100-02.

1. Remove the wheel.

1. Release the brake shoe automatic adjuster.

1. Remove the brake drum.
   1. Remove the retainers (if equipped).
   1. Remove the drum.

1. Make sure that the hub flange is in the correct position as shown.

1. Remove the hold down springs.

1. Disconnect the parking brake cable.
   1. Lever the secondary shoe outwards.
   1. Disconnect the cable from the secondary shoe.

1. Disconnect the shoes from the anchor block.
   1. Disconnect the shoes from the anchor block.
   1. Remove the lower return spring.

1. CAUTION: Do not damage the wheel cylinder boots.
   Detach the shoes from the wheel cylinder.

1. Hold the wheel cylinder pistons in place with a rubber band.

1. Remove the upper return spring.

1. Remove the primary shoe from the strut and brake shoe adjuster.
   1. Rotate the adjuster counterclockwise.
   1. Remove the primary shoe.

1. CAUTION: Take care as the strut support spring is under tension.
   Detach the secondary shoe from the strut support.
   • Detach the strut from the shoe by levering the strut against the shoe.

1. Remove the parking brake return spring.

Installation
NOTE: Install new shoes as axle sets.

1. Clean, check and apply Silicon Dielectric Compound D742-18A331-A or equivalent meeting Ford specification ESA-M1C171-A to the backing plate contact points.

1. Install the parking brake return spring.

1. Install the secondary shoe to the strut and brake shoe adjuster.

1. Install the primary shoe to the strut and brake shoe adjuster.
   1. Install the primary shoe.
   1. Rotate the adjuster fully clockwise.

1. Install the upper return spring.

1. Remove the rubber band holding the wheel cylinder pistons in place.

1. CAUTION: Do not damage the wheel cylinder boots.
   Position the shoes to the wheel cylinder.

1. Position the shoes to the anchor block.
   1. Install the lower return spring.
   1. Position the shoes to the anchor block.

1. Install the hold down springs.

1. Install the parking brake cable.
   1. Lever the secondary shoe outwards.
   1. Install the cable to the secondary shoe.

1. Install the brake drum.
   1. Install the drum.
   1. Install the retainers (if equipped).

1. Install the wheel.

1. Operate the brake pedal to achieve automatic adjustment.

1. Raise and support vehicle
2. remove wheel
3. check to be sure parking brake is released
4. remove brake drum
5. remove brake shoe hold-down springs
6. disconnect the parking brake cable
7. Remove the lower retracting spring.
8. disconnect shoes from the anchor block
9. disconnect the shoes from the wheel cylinder
10. Remove the upper retracting spring.
11. Remove the primary shoe from the strut and brake shoe adjuster.
A- Rotate the auto-adjuster counterclockwise.
B- Remove the primary shoe.
12. Disconnect the secondary shoe from the strut support.
13. Remove the parking brake return spring.
14 Reverse order to install

Brake Shoes Removal & Installation To Remove:

1. Raise and safely support rear of vehicle.
2. Remove rear wheel assemblies.
3. Release parking brake.
4. Remove brake drum.

Rear brake shoe assembly

1. Using an appropriate brake spring tool, unhook upper return spring from rearward brake shoe.
2. Push retainer springs IN and turn to remove tension pins.
3. Lower brake shoe assembly and remove lower return spring.
4. Remove brake shoe assembly from back plate.
5. Disconnect parking brake cable from lever and remove brake shoe.
6. Remove parking brake lever from brake shoe.

To Install:

1. Install parking brake lever to rearward brake shoe.
2. Secure lever to brake show with a NEW U-clip.
3. Pinch U-clip closed.
4. Connect parking brake cable to rearward brake shoe.
5. Install self-adjuster lever spring on front brake shoe.
6. Assemble clevises, adjuster bolt and upper and lower return springs.
7. Apply a light coat of grease (Molykote 44MA or equivalent) to sliding surfaces.
8. Install brake shoe assembly onto back plate.
9. Install tension springs.
10. Using an appropriate brake spring tool, unhook upper return spring to rearward brake shoe.
11. Install brake drum.
12. Install rear wheel assembly.
13. Lower vehicle.
14. Adjust self-adjusting brakes by pressing brake pedal several times.