Try going to the Canon website and download your software. (
http://software.canon-europe.com/products/0010647.asp )
Uninstall any software that you may already have install for the Canon by going to ' add & remove programs ', uninstall your canon printer by going to ' printers & faxes, disconnect your Canon printer from your computer.
Reboot your computer.
Install the Canon printer software that you downloaded.
Hook up your Canon printer to your computer.
The software should install automatically. If not, re-install the software you downloaded.
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