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Anonymous Posted on Oct 17, 2014

I have a Frigidaire Gallery refrigerator model no, FGHS2679KE0 on the temperature control panel the display reads 5Y CE and the alarm is on what does this mean

2 Answers

  • Official Brand Answer 2,267 Answers
  • Posted on Oct 21, 2014
Frigidaire
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Hey friend, thank you for your inquiry!

Based off the information you have provided your Frigidaire refrigerator is displaying "5Y CE". I have researched that code and believe it is an error code of "SY CE" which means a communication error after power up. I would recommend resetting your refrigerator and you can do that by disconnecting power from your appliance for ten minutes.

If that does not help correct the issue it could be a faulty main control board or user interface board. I would consult with a technician to come out and provide an accurate diagnosis. I hope this information is helpful. -Matt

  • Susanne Feb 26, 2015

    Thanks, Matt. Solution worked on our Frigidaire Gallery FGHC2331PF7 that showed that same error msg (but no alarm) after a very cold night/possible power outage. We just rolled it out from the wall, unplugged it for 15min, replugged it & it immediately went back to its normal Freezer/Refrig Temp display. Glad to not have to wait for a repairman--we are snowed in!

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Jackie Culp

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  • Posted on Jul 31, 2021
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So it looks like anytime there's a problem with this Frigidaire they're just going to tell you to buy a new control board or call an electrician that's the answer for everything I'm assuming oh and unplug it and plug it back in no matter what's wrong with it that's what they're going to say right maybe it's just your light bulb that went out maybe she just replaced the light bulb no they're going to tell you to get home electrician cuz that's what I told him I said well I don't have any lights on the left side they didn't tell me to get any light bulbs they told me that I need to get a new main diagnostic board or something but that's what they're going to say every time so I don't even know if it's a but that's what they're going to say every time so I don't even know if it's a real

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5 Related Answers

Anonymous

  • 125 Answers
  • Posted on Jun 25, 2008

SOURCE: Frigidaire Upright freezer with Beeping Display

the thermistor is most likely bad. you would have to take an ohm reading of the thermistor and check the tech sheet to see if it is in range. The thermistor is $50 to $75 part.

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Anonymous

  • Posted on Aug 09, 2008

SOURCE: I have a frigidaire sisde

Success!! I just bought a Frigidaire Gallery series side by side model # GLHS39EPJW0, in Canada. My temp readout was in F and I would like Celcius. The hidden button between the readouts I could feel, but it didn't work. However, holding the Fridge readout "up" and then pushing the Freezer readout "up" three times switched me from F to C on the fridge side. I repeated this but pushed the freezer "up" twice and the freezer readout changed to C. Thanks for the info - it helped out when Frigidaire couldn't.
Eden in Canada

ryeisenman

Richard Eisenman

  • 10 Answers
  • Posted on Dec 13, 2008

SOURCE: cold freezer/warm refrigerator

Same problem with Frigidaire Gallery model#GLRT182SAW5 (dated 2002 on back of case)

Vents were blocked with ice. Vents (from top compartment to lower) located behind light. You can check by poking a chopstick up the (2) holes; be careful not to hit fan blades.

Solution:

- took freezer coil cover off in back; checked that defrost heater element was working (marked and rotated the timer in the hole next to light); checked that fan working. Found ice in the vents and defrost drip area. Got it out with hair dryer.

- cleaned compressor coils in back (check fan is rotating; also tweaked some of the compressor tubing bends to make them more smooth - read somewhere about a manufacturing defect ...); blew out drip tube from defroster while down there.

- Set the freezer control to WARM and the refrig control to COLD (THIS SHOULD IMPROVE AIR FLOW FROM TOP TO BOTTOM).

- Put thermometers in top and bottom. Checked that refrigerator cycles (not running continuously). Checked that cold air is coming down from (2) vents behind light.

OK: so far, so good. Lower compartment is 40 or under. Top is under 18.

CONCLUSION: Suspect marginal design. Had problems with another similar model where defroster ice doesn't drain correctly, pools and refreezes. Leading to blocked vents as well as blocked defroster drain and similar problem including dripping water from top to bottom and warm bottom.

MAYBE KEEPING THE FREEZER CONTROL AT WARM GETS AROUND THE PROBLEM?? ANYWAY, ITS WORKING FOR ME FOR NOW !!

Anonymous

  • 262 Answers
  • Posted on Jan 15, 2010

SOURCE: Refrigerator temperature control panel not lit.

Your Refrigerator Has a main controlboard located in the rear of the machine. This Controlboard sends power and reads the user information. if your user display (Temp Control panel) is not working it can only be 2 things The user display or the main controlboard.

As far a the refrigerator working without it, I would not trust it.

The clicking noise is a relay on the main control.
Usualy when I here this relay go on and off rapidly, there is a problem whith the main controlboard.

The big problem with this is why did the main control go out ? some other componet on the refrigerator could be the cause. A comon cause in the past has been the evaperator fan motor.

Testimonial: "Thank-you. I have since found out from GE that there is a recall on the mother board for my model refrigerator."

Anonymous

  • 65 Answers
  • Posted on Jan 23, 2010

SOURCE: samsung RFG 297 series... contro panel reads 88 88

This is technical unit an they can be pretty touchy with power outages sometimes. It may be in a display mode. If you havent already try unplugging the unit for a minute or two and plug it back in. This doesnt reset its programming try holding Energy Saver Key + Lighting Key for 8 seconds and let the unit run thru a self diagnstic test and hopefully it will reset. If neither works its going to have the main board replaced.

Testimonial: "It worked! Thank you so much!"

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Fridge keeps beeping or buzzing: The following is for Frigidaire models but others can be addressed similarly.

Several Frigidaire refrigerator models have an electronic control panel on the freezer door the owner can use to adjust the internal temperature, dispense ice and water and receive notification about issues such as the need to replace a water filter. The refrigerators also emit a beep for various actions and as an occasional alarm. Determining what causes the beeps necessitates some troubleshooting.
Temperature Controls ·A Frigidaire refrigerator's display panel blinks when the control panel is touched to set temperature controls. After pressing "Freezer Temp" or "Refrigerator Temp" on the keypad, press the arrow buttons within five seconds to increase or decrease the desired temperature. If you do not press the arrow buttons within five seconds after pressing "Freezer Temp" or "Refrigerator Temp" on the keypad, the refrigerator beeps to indicate the current setting will stay in place.

Door Open ·When you leave the refrigerator or freezer door open, the refrigerator beeps. Also, the "Door Ajar" indicator illuminates on the appliance's display panel. Shutting the door and pressing "Alarm Reset" stops the beeping and turns off the "Door Ajar" indicator light.
·The Frigidaire refrigerator has a control lock feature that prevents use of its control panel or dispensers when the unit is locked. When the control lock is active, a beep sounds when a keypad or dispenser is pressed. Release the control lock by pressing the "Control Lock" icon for three seconds. A beep will sound, and the icon's light will go out.
Power Reset ·A power reset is occasionally necessary if the Frigidaire refrigerator's control panel does not work normally or a reset function on the keypad does not work. A power reset involves disconnecting power to the refrigerator by unplugging its power cord from the electrical outlet, waiting 30 seconds and plugging the power cord back into the electrical outlet. When the control panel resets, a beep sounds. If the refrigerator beeps even after a power reset and the beeps' source is not known, contact Frigidaire.
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Fridge keeps beeping or buzzing: The following is for Frigidaire models but others can be addressed similarly.

Several Frigidaire refrigerator models have an electronic control panel on the freezer door the owner can use to adjust the internal temperature, dispense ice and water and receive notification about issues such as the need to replace a water filter. The refrigerators also emit a beep for various actions and as an occasional alarm. Determining what causes the beeps necessitates some troubleshooting.
Temperature Controls ·A Frigidaire refrigerator's display panel blinks when the control panel is touched to set temperature controls. After pressing "Freezer Temp" or "Refrigerator Temp" on the keypad, press the arrow buttons within five seconds to increase or decrease the desired temperature. If you do not press the arrow buttons within five seconds after pressing "Freezer Temp" or "Refrigerator Temp" on the keypad, the refrigerator beeps to indicate the current setting will stay in place.

Door Open ·When you leave the refrigerator or freezer door open, the refrigerator beeps. Also, the "Door Ajar" indicator illuminates on the appliance's display panel. Shutting the door and pressing "Alarm Reset" stops the beeping and turns off the "Door Ajar" indicator light.
·The Frigidaire refrigerator has a control lock feature that prevents use of its control panel or dispensers when the unit is locked. When the control lock is active, a beep sounds when a keypad or dispenser is pressed. Release the control lock by pressing the "Control Lock" icon for three seconds. A beep will sound, and the icon's light will go out.
Power Reset ·A power reset is occasionally necessary if the Frigidaire refrigerator's control panel does not work normally or a reset function on the keypad does not work. A power reset involves disconnecting power to the refrigerator by unplugging its power cord from the electrical outlet, waiting 30 seconds and plugging the power cord back into the electrical outlet. When the control panel resets, a beep sounds. If the refrigerator beeps even after a power reset and the beeps' source is not known, contact Frigidaire.


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Fridge keeps beeping or buzzing: The following is for Frigidaire models but others can be addressed similarly.

Several Frigidaire refrigerator models have an electronic control panel on the freezer door the owner can use to adjust the internal temperature, dispense ice and water and receive notification about issues such as the need to replace a water filter. The refrigerators also emit a beep for various actions and as an occasional alarm. Determining what causes the beeps necessitates some troubleshooting.
Temperature Controls ·A Frigidaire refrigerator's display panel blinks when the control panel is touched to set temperature controls. After pressing "Freezer Temp" or "Refrigerator Temp" on the keypad, press the arrow buttons within five seconds to increase or decrease the desired temperature. If you do not press the arrow buttons within five seconds after pressing "Freezer Temp" or "Refrigerator Temp" on the keypad, the refrigerator beeps to indicate the current setting will stay in place.

Door Open ·When you leave the refrigerator or freezer door open, the refrigerator beeps. Also, the "Door Ajar" indicator illuminates on the appliance's display panel. Shutting the door and pressing "Alarm Reset" stops the beeping and turns off the "Door Ajar" indicator light.
·The Frigidaire refrigerator has a control lock feature that prevents use of its control panel or dispensers when the unit is locked. When the control lock is active, a beep sounds when a keypad or dispenser is pressed. Release the control lock by pressing the "Control Lock" icon for three seconds. A beep will sound, and the icon's light will go out.
Power Reset ·A power reset is occasionally necessary if the Frigidaire refrigerator's control panel does not work normally or a reset function on the keypad does not work. A power reset involves disconnecting power to the refrigerator by unplugging its power cord from the electrical outlet, waiting 30 seconds and plugging the power cord back into the electrical outlet. When the control panel resets, a beep sounds. If the refrigerator beeps even after a power reset and the beeps' source is not known, contact Frigidaire.


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Code on door of French door reads error message 5y ce. sounds like it is still running but no light inside or ice maker not working.

Thank you for your post, Carol!

I understand that your Frigidaire refrigerator is displaying an error code of "5Y CE". However it appears that "5Y CE" is an invalid error code. I have noticed the code of "SY CE" and that means there is a communication error at power up. I would recommend performing a reset on your refrigerator and you can do that by unplugging the power cord for at least ten minutes. If that does not correct your issue it could be possible that there is an issue with your main control board, wiring harness, or user interface board. I would then suggest having a professional technician out to perform a proper diagnosis and repair. This will help you avoid any unnecessary part purchases. Hopefully this is helpful. -Matt

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Fridge keeps beeping: The following is for Frigidaire models but others can be addressed similarly.

Several Frigidaire refrigerator models have an electronic control panel on the freezer door the owner can use to adjust the internal temperature, dispense ice and water and receive notification about issues such as the need to replace a water filter. The refrigerators also emit a beep for various actions and as an occasional alarm. Determining what causes the beeps necessitates some troubleshooting.
Temperature Controls ·A Frigidaire refrigerator's display panel blinks when the control panel is touched to set temperature controls. After pressing "Freezer Temp" or "Refrigerator Temp" on the keypad, press the arrow buttons within five seconds to increase or decrease the desired temperature. If you do not press the arrow buttons within five seconds after pressing "Freezer Temp" or "Refrigerator Temp" on the keypad, the refrigerator beeps to indicate the current setting will stay in place.

Door Open ·When you leave the refrigerator or freezer door open, the refrigerator beeps. Also, the "Door Ajar" indicator illuminates on the appliance's display panel. Shutting the door and pressing "Alarm Reset" stops the beeping and turns off the "Door Ajar" indicator light.
·The Frigidaire refrigerator has a control lock feature that prevents use of its control panel or dispensers when the unit is locked. When the control lock is active, a beep sounds when a keypad or dispenser is pressed. Release the control lock by pressing the "Control Lock" icon for three seconds. A beep will sound, and the icon's light will go out.
Power Reset ·A power reset is occasionally necessary if the Frigidaire refrigerator's control panel does not work normally or a reset function on the keypad does not work. A power reset involves disconnecting power to the refrigerator by unplugging its power cord from the electrical outlet, waiting 30 seconds and plugging the power cord back into the electrical outlet. When the control panel resets, a beep sounds. If the refrigerator beeps even after a power reset and the beeps' source is not known, contact Frigidaire.


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Fridge keeps beeping: The following is for Frigidaire models but others can be addressed similarly.

Several Frigidaire refrigerator models have an electronic control panel on the freezer door the owner can use to adjust the internal temperature, dispense ice and water and receive notification about issues such as the need to replace a water filter. The refrigerators also emit a beep for various actions and as an occasional alarm. Determining what causes the beeps necessitates some troubleshooting.
Temperature Controls ·A Frigidaire refrigerator's display panel blinks when the control panel is touched to set temperature controls. After pressing "Freezer Temp" or "Refrigerator Temp" on the keypad, press the arrow buttons within five seconds to increase or decrease the desired temperature. If you do not press the arrow buttons within five seconds after pressing "Freezer Temp" or "Refrigerator Temp" on the keypad, the refrigerator beeps to indicate the current setting will stay in place.

Door Open ·When you leave the refrigerator or freezer door open, the refrigerator beeps. Also, the "Door Ajar" indicator illuminates on the appliance's display panel. Shutting the door and pressing "Alarm Reset" stops the beeping and turns off the "Door Ajar" indicator light.
·The Frigidaire refrigerator has a control lock feature that prevents use of its control panel or dispensers when the unit is locked. When the control lock is active, a beep sounds when a keypad or dispenser is pressed. Release the control lock by pressing the "Control Lock" icon for three seconds. A beep will sound, and the icon's light will go out.
Power Reset ·A power reset is occasionally necessary if the Frigidaire refrigerator's control panel does not work normally or a reset function on the keypad does not work. A power reset involves disconnecting power to the refrigerator by unplugging its power cord from the electrical outlet, waiting 30 seconds and plugging the power cord back into the electrical outlet. When the control panel resets, a beep sounds. If the refrigerator beeps even after a power reset and the beeps' source is not known, contact Frigidaire.


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WHEN IT DISPLAYS 5Y CE WHAT DOES THAT MEAN?

The SY CE error indicates that the user interface (key #2) and the main control board (key #38) are not communicating properly. You can check the wiring. Unplug the refrigerator and gently pry the the dispenser away from the refrigerator. (Use a putty knife and work around the edge of the dispenser.) Check that the connections are clean and tight. Check the connection under the hinge cover, as well.

If the wiring doesn't have any damage, one of the above boards needs to be replaced. Additional testing will be needed. If you add a comment with the model of your Frigidaire, I may be able to provide information about the parts.

I hope this helps.

Cindy Wells
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Lcd reqds 5y ce

Hi John Dirksen- Could the error code possibly be SY CE? If so, it typically means that the unit has detected a communication error at power up. A professional will need to check the wiring between the main control board and user interface. Depending on the diagnoses from the professional either part may need replacing.

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5y CE code on frigidaire refrigerator water/ice dispenser

Dear Sue,
  • SY CE Error Codes is a very common issue : the display board isn't communicating with the main PCB.
  • Unfortunately, there is no way to test which board is causing the problem. That's why this error can be costly.
  • Try to just unplug the refrigerator for 15 minutes and plug it back in to see if the error goes away.
  • If the issue doesn't go away, then you'll need to replace one or two boards.
  • Usually the Main Control Board under the refrigerator behind the kick panel is the part that tends to fail.
  • If you Change the Main Board, it does not work; you gonna have to replace the Display Board.
  • Try buying these board at an online store that accept Returns without conditions up to a year. Go online and put the boards number into any major search engine. Put the # one by one. You will find many sellers. Carefully pick one and do you homework
Good luck and keep me posted please,
JP
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