I posted a google review of a business, and now my real name is there instead of an anonymous review. How do I get my name off, or delete the whole review? There is an "edit" button, but it wont let m
I posted a google review of a business, and now my real name is there instead of an anonymous review. How do I get my name off, or delete the whole review? There is an "edit" button, but it wont let me un-post it.
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If your account is under review, and you've uploaded your ID to Facebook, you'll have to wait until someone has reviewed your documents. If your Facebook account doesn't represent your real identity, as is apparent by the name you're using here, you probably won't regain access to it and it will be deleted.
Is it possible that "Track Changes" is still on? Look on the Review tab of the Ribbon. Make sure Track Changes is off. Then make sure the Display for Review is set to "Final", and try saving and reopening your document. That should work. If not, your last option is to save with a new name, Accept or Reject all review changes, and then save and reopen, etc.
If you find out, let me know. I find that lots of people have bad reviews. I don't believe google should allow reviews in the first place. Or at least allow an option to turn off reviewing of your business. Google owns youtube, yet youtube allows publishers the right to remove comments which I would consider the same thing.
Make it easy for customers
to contact you. Every page should have your contact information
including, at a minimum, your phone number.
Respond quickly to potential problems or customer concerns to keep them from growing.
If your business offers online
memberships or subscriptions, make sure the process of cancelling is
clearly spelled out. This is a common area where customers get upset.
Clearly explain your return policies.
Track what's being said about your
business online. Set up Google Alerts on your business name and RSS
feeds on your company name on Twitter using search.twitter.com
Decide who will respond to
negative reviews and how they will be handled. Give whoever generates
the responses the authority to make quick decisions.
Look for ways to turn negative feedback into positive reviews.
Instead of deleting or ignoring
them, consider responding to negative comments. If ignored it can just
fuel the anger and a disgruntled customer may go to many other sites.
It's better to be the first to see and respond to the complaint rather
than take that risk.
Ask happy customers for a post
about their experience with your business. Blog posts with your company
name in the title can show up high in search results
Make it easy for your customers to leave
positive feedback online. It's not as motivating for a happy customer to
take the time to do this as it is for someone who is angry. You could
include links to review sites in emails to your customers and ask them
to leave a review online. Just be aware that you cannot reward people
for leaving a review.
Please note that Facebook account names must adhere to the following authenticity standards:
Your full first and last name must be listed. Nicknames can be
listed if they are a variation of your first or last name, but only in
the format "First Name ‘Nickname’ Lastname."
Accounts are for personal use only. To represent a celebrity, business or brand, please create a Facebook Page.
Pages are for representing a real public figure, artist, brand or
organization and may only be created by an official representative of
that entity. For more information about Facebook Pages, please click here.
Professional and religious titles are not allowed in account names.
You can list your maiden name as your alternate name on the Account Settings page. Please note that account names that include "was", "nee", and "formerly" are not allowed.
Accounts can represent one person only. Accounts representing groups, families, or couples are not allowed.
Facebook reviews every name change request before it is approved. If
your real, full first and last name has been rejected, you can submit
your request for further review. Please select the option that best
describes your issue:
I'm already registered, but I need to change my name: Please submit your name change request
and allow 24 hours for the submission to be approved. Facebook reviews
each name change request that is submitted. Due to the volume of
requests we receive, your request may not be processed immediately. If
you have already submitted the request and the 24 hours have expired,
please submit your report to Facebook.
I'm trying to sign up for a new account to use as a personal profile:
While signing up for a personal profile, please ensure that your full
name does not contain any invalid punctuation and that it contains a
full last name. If you're still having problems signing up for a
personal profile, please submit a report.