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Anonymous Posted on Oct 16, 2014

I hv HP 6930p elite notebook.wen i switch on nd

I hv HP 6930p elite notebook.wen i switch on nd enter my password it says " the user profile service service failed to logon. User profile cannot be loaded".. Help pliz.

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Jan Christensen

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  • Expert 56 Answers
  • Posted on Oct 17, 2014
Jan Christensen
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The hard way mayB you have been hacked, take the harddive out get another computer and check the harddrive for virus.

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Anonymous

  • 108 Answers
  • Posted on Jun 07, 2009

SOURCE: L350-170 Logon Failure

Sounds like profile corruption or virus problem. Try restarting the machine and tapping f8 until menu appears. Go into safe mode then logon as administrator. If you can get into windows, go to control panel then user accounts. Create new user account then restart machine. Log on using new user account and copy all personal files/folders to new user account.

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When i turn my computer on it will not allow me to login in. Once I enter my password it tell me that ''the user profile service service failed the logon, user profile cannot be loaded".

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CAN'T LOGON ....SAYING .....THE USER PROFILE SERVICE service failed the logon .user profile cannot be loaded ...never had problem before ...normally type in password and it loads ..

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User server logon failed

Hello and welcome to FixYa,

Can you get into safe mode? Or use an administrator account?
Your user account is probably corrupted, so you need to create a new one ...
Hope it helps

PS. to get into safe mode, just keep pressing F5 during startup (before the windows welcome screen)

You are usign Vista Home right?

Darko, Serbia
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