Maytag Neptune MAH5500B Front Load Washer Logo
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Anonymous Posted on Oct 16, 2014

Neptune error code LR, means what?

Didn't drain, removed most of water, door won't open and now won't start.

1 Answer

Narinder Chhina

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  • Expert 153 Answers
  • Posted on Oct 16, 2014
Narinder Chhina
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Maytag & whirlpool was recall Maytag Neptune MAH5500B.

5 Related Answers

Anonymous

  • 2 Answers
  • Posted on Jan 14, 2009

SOURCE: What does error code Lr mean and how do I fix it?

http://www.bobvila.com/wwwboard/messages/155863.html

says:

just an FYI to anyone who might need to know. my neptune started kicking up an error of LR and stopping. i ended up sending an email to maytag and got a response back from one of their techs. the LR code means "Locked Rotor". when this happens the cause is one of two items. 1) the circuit board at the top of the unit has lost connection to the motor and its control board at the bottom (connector loose) or 2) the motor and or control board at the bottom have trashed and need to be replaced (P/N 12002039).

hope the info helps someone as i had a heck of a time finding it.

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Anonymous

  • 1122 Answers
  • Posted on Jul 12, 2008

SOURCE: washer machine maytag neptune front load

take the back panel off,see if the belt has broke if not,check your motor control board for burn spots ,front bottom right inside washer,if not that then your motor has gotten weak and will not turn the drum,let me knoe what you find-mike

Anonymous

  • 1 Answer
  • Posted on Mar 18, 2009

SOURCE: Maytag Neptune Error COde "nd"

I had the exact same problem. nd code (no-drain) at the end of the cycle and when I opened the door the machine was still full of water. I took the back panel off the washer and disconnected the drain hose from the pump. (You're going to get quite a bit of water gushing out at you so be prepared with towels or a shop vac.) At this point you should see a little rubber disc over the end of the section you just exposed on the pump. This is a little drain flap. Just lift it up and you should be able to see into the pump a little bit. At this point I poked around in there with my finger and found a hair pin stuck in the pump! I wasn't able to get it out from this end of the pump so I disconnected the big rubber boot which connects the wash drum to the pump. Then I was able to twist the pump (counter clock-wise) and release it from the washer base. I didn't have to disconnect any wires and was then able to see into the other side of the pump and pull the hairpin out. Put everything back together and it's worked fine ever since. I've never even looked inside a washing machine before but it really was really fairly simple. Now my husband really does think I'm a domestic Goddess. I said he should take me out to dinner with the money we saved on a service call!!

Cleverer2

  • 298 Answers
  • Posted on Mar 27, 2009

SOURCE: Display error code of Lr on control panel

L means "Lid or Door Lock" problem
r probably means 'release' I couldn't find it anywhere... so I'd guess that Lr means the machine did not detect that the Lid Lock released and cycle end (which means either the sensor is bad or the Lid Lock dosen't lock the Lid).

Either way, something with the Lid Lock system ais not right. Be glad it releases ;-)

Anonymous

  • 526 Answers
  • Posted on Jun 29, 2010

SOURCE: Tub filled with water, Lr code

To pump out the excess tub water while failing to complete spin cycle;

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.


This process is documented in the Service Manual. I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.



If I could ask you to do a little troubleshooting;

It sounds like the wash/agitate cycle completes and you enter into the spin cycle of the selected wash cycle is that correct. When the wash cycle fails does the Cycle Status LED indicate that the washer is in the Spin cycle?

With a empty wash basket no wash load in the basket and you start a Spin Only cycle will the Spin Only cycle complete?

If the washer will start the cycle do you hear and loud Spin Only cycle noise such as metal against metal grinding noise?

With the washer off and no clothes in the wash basket can you open the lid then Spin the wash basket as fast as you can in the CCW direction the only direction. The wash basket should spin CCW several rotations and coast down to a smooth stop dose it?

I’m checking for Outer Tub increased bearing resistance…..Rich


FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

Testimonial: "Wow, thank you very much - I had been scouring through all pages (so I thought of that manual but it became such a blur to me!) I appreciate the help and I will get back to you with the other details when I get home!!"

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0helpful
1answer

May tag Neptune showing codes

Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).
3helpful
2answers

If you get the FL how do you get the door to open??

  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.
1helpful
1answer

What does error code Lr mean

The LR code means "locked rotor" which is just a way of saying the control is not seeing the motor turning. Usually when the LR code is displayed the motor has stopped turning for some reason. By definition the LR code means the control has tried to turn the motor but was unable to. The error code can be caused by to large of load, to much soap/suds in the water or a problem with the spin bearing. The cause of the LR message can be little problem like suds or a major problem like the spin bearing and sometimes it's difficult to pin down. could also possibly be the Water Inlet Valve w/Thermistor #22003834 needs to be replaced due to having Well Water with lots of sand, in the water it is not closing the valve properly allowing water to continue filling the tub, causing it to read the load being too heavy and also leaking out the front door
2helpful
1answer

I have a maytag neptune washer model MAH5500B and the error code is "Lr"; what does this mean?

your machine has a fill problem either your screen is pluged on the water hose either hot or cold or your water is turned off.
1helpful
2answers

I have Maytag Neptune front loader washer. When

Hi.

Error LR means Locked Rotor.

Either the motor is faulty, there is a wiring problem, or the control assembly is faulty.

Try tripping the circuit breaker to reset the machine, if code comes back a technician must have a look at the motor.
0helpful
1answer

What does the code Lr mean at the end of the cycle and door remains locked

According to the manual Lr means 'Motor not running properly' and it says you should call for service.

You may be able to open the door by pressing the start/pause button and waiting for a minute or so.
4helpful
1answer

Display error code of Lr on control panel

L means "Lid or Door Lock" problem
r probably means 'release' I couldn't find it anywhere... so I'd guess that Lr means the machine did not detect that the Lid Lock released and cycle end (which means either the sensor is bad or the Lid Lock dosen't lock the Lid).

Either way, something with the Lid Lock system ais not right. Be glad it releases ;-)
14helpful
1answer

What does error code Lr mean and how do I fix it?

http://www.bobvila.com/wwwboard/messages/155863.html

says:

just an FYI to anyone who might need to know. my neptune started kicking up an error of LR and stopping. i ended up sending an email to maytag and got a response back from one of their techs. the LR code means "Locked Rotor". when this happens the cause is one of two items. 1) the circuit board at the top of the unit has lost connection to the motor and its control board at the bottom (connector loose) or 2) the motor and or control board at the bottom have trashed and need to be replaced (P/N 12002039).

hope the info helps someone as i had a heck of a time finding it.
2helpful
1answer

My neptune TL displays the code LR.

LR usually means that the the signal from the board is not getting to the motor either because of a bad connection at either the motor or the board or the motor itself is no good. Need to check the connections first.
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