Have you setup mail server on copier as for desktop did you setup a share folder on computer. Have you gone in create a user with email info and scan folder path and Both might need to be authentication . Go to ricoh-usa.com/download and in search area enter model and click on manuals will explain setup for this.
SOURCE: Ricoh Aficio 1075 - SMTP error message
To use the scan to email function on your copier you need some settings from your internet provider (email setting specifically). Go into Outlook options and get your SMTP server, user name and password.
On your copier you need to change under User tools, system setting and file transfer and put these settings in. As long as your machine is set up for scan to folder thats all you should need.
SOURCE: Scanning - error: Sender's name not selected
Finally figured this out!!
Go to: UserTools - System Settings - File Transfer Tab - page 3 of 3 - Auto-Specify Sender Name - <ON>
SOURCE: What is SC305 Error Message - Ricoh 1232C On
I worked on this same code just the other day for a customer. This SC305 code means the charge corona cleaner is not working properly. The charge corona is located behind the large front door, towards the bottom and just left of center. It has a small thumb screw and a white cord with an end on it like a telephone cord. You can try removing the assembly and blow it out carefully with canned air. Be careful about the very thin hairlike wire in the shell. You can also remove the end of the unit and check that the motor is not gummed up. If it is just put a little light oil on it. Just cycle the power off then on again to reset and try.
Usually once they get repositioned properly they will work fine. Sometimes I have replaced the unit with one from a parts machine.
Good Luck and Thank You for using Fixya.
WheatlandServices
SOURCE: Error 36851: No response from scanner" ricoh
Dear kishorkamble,
We fixed this error, which happened in another model (Aficio MP-5500), by configuring two options:
1. Activating SNMP protocol. Menu Configuration -> Network -> IPv4
2. Activating RSH/RCP protocol. Menu Configuration -> Network -> SNMP
I hope it may be useful.
Yours sincerely,
Bruno Coutinho
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