Lexmark Pinnacle 901 jams paper repeatedly after clearing; no obstructions are visible in front paper feed or rear duplexing unit.
If you are getting a jam and there is no paper visible then a likely cause is a false jam that is caused when the paper is not picked up from the tray at the start of printing. Send a print job and listen closely. If you can hear the pickup rollers turning but no paper is being pulled into the printer then either the rollers are dirty or are worn and need to be replaced. Trying printing from a different tray or the manual feed tray to eliminate a fault with a different component on the printer.
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SOURCE: I recently purchased a lexmark
Something is definitely not functioning properly in your printer. It sounds like a hardware mechanism problem. Please contact Lexmark technical support for assistance.
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SOURCE: lexmark pinnacle pro 901 " there
Lexmark recognizes that some of our inkjet all-in-one customers
may be experiencing issues with their print quality. We take our customer user
experience very seriously, and we strive to ensure that each time a customer
prints using a Lexmark device the page is crisp, clear and up to the highest
standards. However, if your device is displaying a 'printhead error' on the
hardware and/or you are suddenly experiencing a print quality issue, please
contact the Lexmark Technical Support Center at 1-800-539-6275 or point your
browser to http://bit.ly/lFKDzs for
online technical assistance. Lexmark agents are prepared and able to help diagnose and
resolve your issue. This may involve updating your printer firmware and/or
replacing the printhead for your printer, at no charge to you, our
customer. Installation is quick and easy for any customer to
perform. Your satisfaction with your Lexmark devices is our primary
concern, and we are confident and committed to quickly correcting these issues.
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SOURCE: fax on Lexmark 901 pro not feeding
Does it also jam when you're just copying or scanning? Try to check if the scanner is closed all the way down. The cover needs to be closed all the way down for the paper to flow properly from the ADF to the exit tray.
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