How do I print the whole page. It keeps coming up with the directional things on the page and only two columns with seven deep

The print head is still probably still partially blocked. Cleaning/deep cleaning tries to clear the head by flushing ink through, doesn't always work but does use up your ink.

You can get print head cleaning kits, PC shops,ebay etc. Try one of those.

Here's a really useful ebay url. with some youtube links, if you run the second video down you should get a pretty good idea.
http://www.ebay.co.uk/itm/Printer-Print-Head-Printhead-Cleaning-kit-Epson-Canon-/130479422758?pt=UK_Computing_Printer_Paper_Accessories_ET&hash=item1e612dfd26

Here's a direct link :- http://www.printheadhospital.co.uk/quickshop/

You don't have to buy this one, there may be cheaper, have a shop around.

can you please try a test page...and report back what that looks like..

Do this:

1.Select the text you want in Landscape orientation.
2.Click the Page Layout tab on the Ribbon.
3.Click the arrow in the lower right corner of the Page Setup group.
4. In the Apply To list box, select Selected Text or, if you want the entire document, select Whole Document.
5.Click OK.

Or, if you don't want all the text on the page turned, do this:

1. Insert a table with enough columns to enable you to isolate your vertical text in its own column.
2. Put the text in that column.
3. Right-click in that column and select Text Direction.

Now you can turn that text while the rest of the page stays horizontal. You can turn off the table cell borders so they don't print and no one will know the difference.

Hope that helps.

o.k. I can give you a few tips that may be of assistance.

you need to run a printer alignment page like you do when you put in new cartridges.

unplug your printer plug it back in.
open door and take out print ink cartridges.
put them back in and then close the door.

It should now prompt you to do a test alignment page.

Also, Another thing to try is to hit file, top left of page, hit print, click properties. color tab.

make sure you are printing high quality on chose different color management options.

FINALLY TRY THIS:

When Printing Becomes Faint or Colors are Incorrect
When printing becomes faint or colors are incorrect, even if ink remains in
the ink tanks, the print head nozzles are probably clogged. Follow the
procedures below to maintain the print head.
Important Before maintaining the print head, check the following;
􀁺 Open the front cover and make sure that the ink tank
contains ink. If it is out of ink, replace it.
􀁺 Ensure that all the orange tape of the ink tank has been
peeled off.
􀁺 Press "PUSH" on the ink tank and ensure that the ink tank
is installed securely.
􀁺 Increase the Print Quality setting in the printer driver
-----------------------------------------------------------------------------------
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print
head nozzles, and to verify print head alignment. Use this function when printed results are
blurred or the color is incorrect.
1 With the printer on, load a sheet of Letter-sized paper in the printer.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Print the Nozzle Check Pattern.
(3) When the confirmation message is displayed, click OK.
When the confirmation message is displayed after the nozzle check pattern has
been printed, click OK.
See "Examining the Nozzle Check Pattern" on page 52.
Note Nozzle check pattern printing can be executed also from the printer
itself. With the printer on, load a sheet of Letter-sized paper in the
printer. Hold the RESUME/CANCEL button until the POWER lamp flashes
--------------------------------------------------------------------------------------
Print Head Cleaning
Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print
head consumes ink, so perform print head cleaning only when necessary.
The print head can be cleaned also from the printer itself. With the printer on, load a sheet
of Letter-sized paper in the printer. Hold the RESUME/CANCEL button until the POWER lamp
flashes once.
1 Ensure that the printer is on.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Start Print Head Cleaning.
(1) Click the Maintenance tab.
(2) Click Cleaning.
(3) Select the print head to be
cleaned.
(4) Click Execute.
-------------------------------------------------------------------------------------------
Print Head Deep Cleaning
If print quality does not improve by standard print head cleaning, try performing print head
deep cleaning, which is a more powerful process. Print head deep cleaning consumes ink,
so perform this procedure only when necessary.
1 Ensure that the printer is on.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Start Print Head Deep Cleaning.
(1) Click the Maintenance tab.
(2) Click Deep Cleaning.
(3) Select the print head to be
deeply cleaned.
(4) Click Execute
-------------------------------------------------------------------------------------------
Aligning the Print Head
This operation must be carried out when using the printer for the first time. Aligning the
print head positions allows you to print without shifts in the color registration.
Print head alignment is performed either automatically or manually. This section deals with
automatic print head alignment only.
1 With the printer on, load a sheet of Letter-sized paper in the printer.
2 Open the Printer Properties dialog box.
See "Opening the Printer Properties Dialog Box Directly from the Start Menu" on
page 25.
3 Print the pattern.
(1) Click the Maintenance tab.
(2) Click Print Head Alignment.
(3) Check that paper is loaded in the
printer and click OK. If a message
warning you not to perform other
operations appears, click OK.
It takes about one minute to start
___________________________________________________

this covers everything you should solve the problem with my advice.

please give me a good rating for my time and effort! Thank You

You need a new printhead, QY6-0049-000 around $40.00. Your printhead has worn out or plugged nozzles and cleaning won't help.

It sounds like you need a new printhead. QY6-0054-000. around $40.00

i had the same problem and just repeated the cleaning and testing, eventually the black showed up but took more than a few repetitions

Try printing a testpage to see if the problem is w/ the printer, press print + cancel

Have you setup for double-sided printing?

Hi nurse_boop (Lainey), You can try changing some of the printer settings. Assuming you're using Windows, go to Start, Printers and Faxes, and right click on your printer, choose Properties: 1. Make sure that you disable printer pooling; 2. Check/tick, print directly to the printer; 3. Check/tick, Printer is Always Available. Please keep in mind that large file sizes, images and deep colors adds to the slowdown and pauses of printers. Hardware wise, large documents requires more memory both on the printer server PC and the printer itself. Hope this be of some help to you. Post back how things are or should you need further information. Good luck and kind regards.