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Anonymous Posted on Oct 09, 2014

I cant insert a CD into my Bose Wave Music System. I think there is a CD stuck there. How do I get it out?

Cant insert a CD. When I try to eject it, it just clicks. Help!!!!!

1 Answer

a cleggsan

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  • Posted on Oct 09, 2014
a cleggsan
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It is very difficult to remove a stuck disc and may require removal of the cabinet to get inside the works. Best to take it to a qualified service shop where they can do it for you.

5 Related Answers

Anonymous

  • 3422 Answers
  • Posted on Jun 04, 2008

SOURCE: cd stuck

HI,

It is jammed and it will not come out of it. You have to open the cover and manually eject the CD from it. There is no other way you can take it out.

The best solution is to get it serviced.I hope it is still under warranty.

Goodluck..

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Anonymous

  • 6771 Answers
  • Posted on Sep 15, 2011

SOURCE: CD not playing with bose wave system but same cd

The cd assembly is the issue, over a period of time the laser pickup becomes weaker until it can no longer read the disc, one possible solution is to buy a disc cleaning kit and follow instructions in an effort to recover the assembly. If that fails the only option is contact Bose for pricing since they are the only authorized service centre that work on their own products.

gopakumarg43

The Knight

  • 76851 Answers
  • Posted on Jun 10, 2012

SOURCE: What's your problem?Bose wave system cd doesnot eject

Contact the nearest authorised service center for Bose. CD loading mechanism has been struck. You have to open it. It is a skilled work.

Anonymous

  • 6771 Answers
  • Posted on Sep 03, 2012

SOURCE: Wave Music system Multi-CD Changer

The unit has a power supply problem, no user servicable parts inside. Bose uses a thermal fuse built into the power transformer. Take unit apart and check for connection issues first, then look for a possible fuse, if none exist chances are it is in the power transformer, contact Bose for service.

skywavebe

Sam Palermo

  • 1267 Answers
  • Posted on Dec 11, 2012

SOURCE: I have the same problem with Peggy, I checked all the connection, and still, no lights on the changer, does not play nor ejects..please HELP, Nona

It is now time to get BOSE to stand behind their product- they sure charge enough for their product. Call them and complain and don't let
them off the hook. Tell them you will place complaints against their product on the internet. I bet there are some there now.
This is why I do not buy any of their stuff.

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A CD is stuck in my bose system How do I get it out?

From an other web site

If you have a cd or two stuck in your Bose wave radio, here's how to remove it and save yourself $99. This procedure is for the radio (model AWRCC1 or similar) with a single front loading cd slot.

PART I
1. First unplug the power, wait a minute, and then replug power, watching the front display.
2. The display will read "Ejecting". If the cd ejects, then you're done and can skip Part II. If it doesn't eject and/or it displays "Disk error" then you'll need to do the Part II steps.

PART II
1. Unplug the power cord.
2. Turn the radio upside down with the front facing you.
3. Remove the 5 screws from the bottom plate.
4. Hinge the front of the bottom plate up no more than 2". Don't overdo this or you'll damage various ribbon cables inside. Use extra hands or a prop to keep it open this amount.
5. Reach inside and tilt-up the front of cd player's metal housing just enough to access the rims of the cd(s) within the space created in step 4.
6. Pinch the rim(s) of the cd(s) and gently pull it/them out.
7. Reverse these steps to reassemble your radio.

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What's your problem?Bose wave system cd doesnot eject

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I had the same problem and went to the Bose Tech Support site and found this solution. It allowed me to eject the stuck CD. The same problem happened again when I tried to enter another CD but after repeating the process below the CD ejected again and after that it worked fine.
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  • Try performing a reset with your Wave® music system upside down:
    1. Unplug the system, flip it upside down, place it on a firm, level surface, then plug it back in again

    2. If the CD ejects when you do this, the system may need to be serviced. Contact Bose® Technical Support or call 1-800-278-1281


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    Cd stuck

    unplug the unit and as you plug it back in start pressing the eject button in one second intervals as it powers up. This should command it to eject before it tries to read the disc.
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