HP Photosmart C5180 All-In-One InkJet Printer Logo

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Anonymous Posted on Oct 08, 2014

0xc18a0001 error message, please provide solution

INK SYSTEM HAS FAILED. UNABLE TO PRINT

1 Answer

Jessica Michael

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  • HP Master 459 Answers
  • Posted on Sep 26, 2018
Jessica Michael
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The printer's control panel displays alphanumeric code error without any additional information on the cause of the error. Carryout the steps below to resolve the issue.
Reset the printer
1. Power up the printer and wait until it is idle and silent.
2. Do not disturb the wireless connection if the printer is connected to a network.
3. If the printer is connected to your computer using a USB cable, unplug the cable from the printer's rear.
4. Remove the ink cartridges from the printer.
5. Plug the power cord out from the printer while the keeping the printer turned on.
6. After a minute, plug the power cord back to the wall outlet and into the printer's rear.
7. If the printer fails to power on automatically, press the power button to turn it on.
8. Reinstall the ink cartridges.
9. Print a calibration page if prompted.
10. Plug-in the USB cable back to the printer if you unplugged it.
11. Try to print.
Service your printer

  1. resetting the printer did not resolve the issue and the error is displayed again, contact the printer's manufacturer and get your printer serviced. Do not forget to claim a free service if the printer is still under the warranty period. Call our Toll-free to get HP Printer Support 1-866-293-9220
    http://ww123hp.com/

5 Related Answers

bestdarngood

Benjamin Patri

  • 3037 Answers
  • Posted on Jul 21, 2008

SOURCE: Ink system has failed.

The manual will say to turn it on and off and also to unplug it and hold the ok button while doing so. If this doesn't work, then go to
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153494&lc=en&cc=us&dlc=en&submit.y=8&submit.x=5&lang=en&cc=us
and upgrade the firmware, you will first have to select your operating system. This should then solve the problem.
If this still doesn't work, then contact hp at www.hp.com/support and click on Contact Us and go to and sign into the chat line for 24/7 tech support assistance where they will most likely run you through the same process once again but if everything they tell you fails, they will then send you a different firmware.exe file that will definitely fix your problem. Let me know if the link works or if you run into any other problems

good luck

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Anonymous

  • 1 Answer
  • Posted on Apr 19, 2009

SOURCE: error message

ink system failure

Anonymous

  • 1 Answer
  • Posted on Oct 29, 2009

SOURCE: error message 0xc18a0001 Ink system has failed.

Easy fix. I found elsewhere on this site that the solution is to RESET the printer via the following instructions from HP...

1) Unplug Printer
2) Simultaneously press and hold the HELP & OK buttons
3) Re-plug in printer, while still holding the two buttons.

That's it ! You are reset. It will take a little time for the printer to re-configure, but you'll be printing in 5 or so minutes.

pineworks

Clive

  • 4362 Answers
  • Posted on Feb 08, 2010

SOURCE: hp photosmart c5180 ink system failure

Hi ok then try I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

pineworks

Clive

  • 4362 Answers
  • Posted on Feb 08, 2010

SOURCE: Ink System has failed. Unable to print

Hi try this I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

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Related Questions:

0helpful
1answer

Error Oxc 18a00001

you may need another print head with that error code message. I would contact HP Total Care (1800-474-6836) and check to see if your printer or print head is in warranty, and it could be replaced.
Error 0xc18a0001
2helpful
1answer

ERROR 0xc18a0001 Ink system has failed Quite new

Try the link below. This error is related to air in the lines between the print head and the cartridges. It is quite common and HP are very aware of this.
http://fix-your-printer.blogspot.com/2009/03/ink-system-failure-on-hp-photosmart.html
I hope this helps. Regards GM
4helpful
1answer

Cannot print . Ink system has failed. Unable to copy, receive faxes, or print. Error:Oxc18a0106

Try the following steps to remove HP Printer Error Code 0xc18a0001 :

1. Without turning off the printer, unplug the USB cable.
2. Remove the cartridges.
3. Wait until the message "Insert cartridge" appears.
4. Unplug the power cord.
5. Wait 60 seconds.
6. Reconnect the power cable. If the printer does not turn on automatically, press "On button".
7. Reinsert the cartridges and close the lid.
8. If the printer has a page of calibration accept.
9. Reconnect the USB cable and remake an impression.
10. If the problem persists, the machine must be repaired.
3helpful
1answer

Ink system failure

Hello,
This is a very common problem if you use refilled cartridges or let your ink run really low. The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com , click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com
0helpful
1answer

ERROR 0XC18A0001

Hi there,
Press the On button to turn off the printer. 
Unplug the power cord and universal serial bus (USB) cable from the back of the printer.
Wait for 30 seconds.
Plug the power cord back into the printer.
Press the On button to turn the printer on. 
If Ink system failure does not display, the issue is resolved; reconnect the USB cable and resume using the printer. 

If the previous steps have not cleared the message, let us update the printer Firmware and check.

Please click on the below provided web link :

http://h10025.www1.hp.com

Once you open that web link, please follow the steps provided below :

Installation Instructions 

1. Disconnect all other USB devices from the PC. 

2. With the HP Photosmart 8250 series printer directly connected to the PC, click on "FirmwareEnable_Release.EXE"

3. If the ink system failure condition returns contact HP to service the printer.

Note: Do not use this patch if there is any visible ink around the product. In this case contact HP to service the printer.

This should resolve the issue.

Good Luck!!
1helpful
1answer
11helpful
1answer

Ink system has failed. Error:0xc18a0001 my printer is HP Photosmart C6280 All-in-One i have an Error massage (Ink System Failure)it says: ink system has failed. unable to print. refer to printer...

ok i got it...

Press and Hold the “Print Photos” &”Red Eye Removal” buttons. Release both buttons. Display should say”Enter Special Key Combo”

Press and release in sequence”Red Eye Removal”,”Print Photos”,”Red Eye Removal”

Display should say “Support” and display the FW rev: COxxFN0723BR (or something like that)

Press and release the right arrow button until the display says “System Configuration Menu"

Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.

Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK.

the printer will get ready as if it were starting perfectly for a first time, it will say something like: printer preparation occuring - do not interrupt

print a test page:
1) Load letter, A4, or legal unused plain, white paper into the input tray.
2) Make sure that the printer is on and loaded with unused plain, white paper.
3) Press Setup . The Setup menu appears.
4) Press the down arrow button to select Tools , and then press OK .
5) Press the down arrow button to select Self-test Report , and press OK . The self-test report prints.

if this doesn't work, i'd call hp support.
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