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Anonymous Posted on Oct 06, 2014

Ge profile microwave oven touchpad not working

Touchpad not working

1 Answer

Ty Roshdy

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  • GE Expert 650 Answers
  • Posted on Nov 15, 2014
Ty Roshdy
GE Expert
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Joined: Nov 29, 2012
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The touch pad is more than like the problem. This is common. Try removing the ribbon connector and reinserting it back in the receptacle. If this doesn't fix the problem then replace the touch pad.

5 Related Answers

Anonymous

  • 473 Answers
  • Posted on Oct 10, 2007

SOURCE: GE PRofile Spacemaker XL Microwave Oven Model# JVM1460 950 watts

Sounds like the problem is in the high voltage. Most common would be magnatron, capacitor and diode. For safety reasons this should be checked by a professional. Look in your owners manual because some high voltage parts have a longer warranty than 1 yr.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Dec 04, 2007

SOURCE: GE Profile Spacemaker® XL1800 Microwave Oven

Generally, the most common causes of a failure to heat are:

- bad door switches or door switch mounts
- loose connection at the magnetron
- problem or loose connection on the control unit circuit board
- bad magnetron or other high voltage part

If you or a friend decide to look into it, we have critical safety information, info on door switch diagnosis and replacement, and
disassembly information at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should be a very helpful "mini-manual" hidden inside the unit behind the control panel.

Please write back with more details if you need further help.

We're happy to help and we appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Jun 08, 2009

SOURCE: My GE Profile Microwave/Convection Oven stopped working.

Chances are that the thermostat / thermal cutout / T.C.O. (whichever it uses) has opened.

This can happen when the magnetron overheats, either due to it's failing, or if the internal cooling fan is not working.

It may also that be the 15- or 20A ceramic line fuse or the oven cavity thermostat / thermal cutout / T.C.O. (whichever it uses) has opened.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

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At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

You can find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

You should be able to get the fuse from a home center or local appliance parts store.

Accessing some components for testing and possible replacement will require you to remove the oven from the wall.

If so, the installation instructions are very handy, and it's best to have two people since the microwave can be heavy and awkward.

You can download GE owner's manuals and installation instructions here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on May 04, 2010

SOURCE: microwave ge spacesaver touchpad does not work except for the

You have a failed membrane keypad.

If you (or someone you know) might want to replace it yourself, I have uploaded a handy guide with pictures showing you what's typically involved.
You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites. There should be a "mini-manual" (tech sheet) hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting, testing, and locating components.

If you would like to have us do this repair for you, we do that for $39.95 plus part costs nationwide.

But please note that for some GE models, the membrane keypad is not available as a separate part, so you would have to order the control panel frame assembly which comes with a new keypad.

In this case, you simply move your circuit board into the new frame.
That is a simple do-it-yourself job.

Either way, we can let you know what your options and costs would be and send you other helpful info.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

Feel free to contact me
directly (and please remind me of your full model number from the tag on the unit) for more information & help.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

William E. Miller, AS-EET
[email protected]
http://www.microwavedisplay.com
Microwave Oven Control Panel Repair Nationwide

Testimonial: "Thank you for your detailed response. Nice to know you are there for support."

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on May 30, 2010

SOURCE: I have a GE Profile Spacemaker Microwave Touch Pad does not work

Sadly, GE does not make individual parts available for these controllers, so they cannot be repaired.

You have to replace the control panel sub-assembly (part number WB07X10733 in your case) and the best price I've found on that is $370.32 here (compared to $483.25 direct from GE).

In my opinion, this does not do much to inspire brand loyalty...

Or you may be able to find a whole oven on eBay for about that or less.

Sorry to bear bad news. Good luck.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer

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