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Anonymous Posted on Oct 01, 2014

I have a 2yr old Kohler K4634 toilet. After flushing the water level drops about 1 inch in the bowl after the bowl filled. This causes a lower level in the bowl than is recommended. The main issue

I have a 2yr old Kohler K4634 toilet. After flushing the water level drops about 1 inch in the bowl after the bowl filled. This causes a lower level in the bowl than is recommended. The main issue is the inside of the toilet is not swept clean of waste. I have adjusted the tank water level to the max but nothing seems to stop the water sweep age from the bowl. Any suggestions?

1 Answer

Bill Boyd

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  • Kohler Master 53,816 Answers
  • Posted on Feb 05, 2015
Bill Boyd
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Joined: Jan 04, 2013
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Check to see if waster continues to run into the bowl after the plunger has returned to stop water flowing. If it is a slow leak then replace the flush washer on the stopper plunger.

4 Related Answers

cballard

Chris Ballard

  • 18 Answers
  • Posted on Dec 20, 2008

SOURCE: Installed a new Kohler model

2 possibilities.

1) The diaphragm in the Sloan is for a urinal. (1.0gal vs. 1.6gal);

2) Not enough water. (stop partially closed, supply undersized)


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Donni Steen

  • 687 Answers
  • Posted on Apr 06, 2009

SOURCE: Toilet will not flush

It sound like you have debris caught in the fill valve. Remove the top where the washer is and put your hand over it and slowly turn the water on to flush the fill valve. Replace the washer with a new one and then replace the top.

If you have the old ball and **** style, replaceing the diaphram is harder so I would recommend replacing it with a fluidmaster fill valve. Hope this helps.

Anonymous

  • 300 Answers
  • Posted on Jun 20, 2011

SOURCE: My kolher k3497 will not hold water in the bowl.

It depends on what you mean "not used daily".

I am discounting any possible cracks.

If you only see this after a month or so, the water just evaporates.
If the water level in the bowl drops more often, the different pressure could cause it to exit the normal way. You could try opening and closing a few doors while watching if the water moves at all.

You can have someone flush the 'regular' toilet while you watch the water in the bowl of your guest toilet. There should be no movement at all.

If none of this gives any indications, I guess a plumber might know after inspecting it.

Handyman Services

  • 9 Answers
  • Posted on Jan 10, 2013

SOURCE: Can't install new Kohler rialto Flush Value

First things first, remove the fill valve, and the flush handle mechanism. This will give you plenty of room to work with the flush valve. Before installing flush valve lubricate tabs with plumbers grease. Now put on a pair of work gloves, pushed down very hard and turn the tabs should slide easy because of the grease. Remember do not alter the gasket, the gasket needs to be compressed to do its job. I know removing the fill valve and the flush handle seems like a pain, but there is no way to get your hands in the proper position to install the flush valve assembly.

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It depends on what you mean "not used daily".

I am discounting any possible cracks.

If you only see this after a month or so, the water just evaporates.
If the water level in the bowl drops more often, the different pressure could cause it to exit the normal way. You could try opening and closing a few doors while watching if the water moves at all.

You can have someone flush the 'regular' toilet while you watch the water in the bowl of your guest toilet. There should be no movement at all.

If none of this gives any indications, I guess a plumber might know after inspecting it.
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If I understand correctly, your water level inside the bowl is 3 or 4 inches from the top of toilet seat?
Sounds peculiar to have that water level since you would get splashing etc.
That is not sanitary, and would be a code violation.
Look at side profile of tank.
Look at porcelain behind bowl and you can see outline of "s trap."
This is the internal trap that each toilet has built in.
Purpose of trap is to a) set water level inside bowl and b) just like a sink trap, seal pipe from sewer air from entering home.
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Since photo is at an angle, the line appears to go downward instead of level. Again the line is approximation, and photo intended to show where you can look on your toilet.
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geno_3245_233.jpg
If the water level is so high that you experience unsanitary conditions, this is a code violation, and toilet should be replaced.

Quick web search turned up Kohler contact page: http://www.us.kohler.com/general/contact.jsp
KOHLER Customer Care at

Phone: 1-800-4KOHLER (1-800-456-4537)
Hours: 8:00 AM - 5:00 PM (Central Time) Monday to Friday
You can refer Kohler to this link on Fixya so they can clearly understand issue.
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You might follow this link to see if you can adjust the water level:

http://www.acmehowto.com/howto/homemaintenance/plumbing/toilet/filllevel.php

Hope that helps.
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