If its a vw factory radio,all u need is the serial no.found on the radio casing,eg.VWZ4Z3G...... and any vw dealership should supply you with the code.If the radio remains on safe mode,leave the ignition and radio on for 1 hr until you see the no 1000.Enter the code.
Testimonial: "thanks for the safe mode help- works good now!"
It cost you usually $50 to 70 bucks to get it unlocked at dealership, even up to $100.I suggest yo buy aftermarket decent CD for that money and have somebody install it.
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