Why do calls go directly to voice mail. The phone does not ring.

How to stop iPhone calls going straight to voicemail - iOS 7 tip

www.macworld.co.uk/.../how-stop-iphone-calls-going-straight-voicemail...

May 28, 2014 - Do your iPhone calls go directly to voicemail? ... I don't remember setting my iPhone to Do Not Disturb, and it appears nor do most people ...

iPhone 5 calls go straight to voice mail ' Apple Support Communities

discussions.apple.com > Support > Apple Support Communities

Apple Inc.Dec 25, 2013 - Madman, your advice solved the problem on my wife's phone. It wouldgo to voice mail very often, seemingly for no reason. When I'd call again, ... iphone 6 going calls going directly to voice mail
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Troubleshooting Calls going straight to

Try going in to you setting and look through them you may have put the call divert to voice mail on . if you have you can unclick it and take it off and that may sort the problem if your stuck ask you service provider to talk you through the steps

Go to Settings-Call Settings and increase the number of rings before the phone goes to Voice Mail. You may have inadvertently set it to 0.

This would be forward no answer and forward busy. The settings are under the Capabilities section.

you can contact the service provider.......

ask your local admin to remove your phone from coverage path

You may have turned the radio off on your phone by activating Airplane mode. This mode will send all calls to your voice mail.

Check your owners manual to re-active your phone to Normal mode.

This can be handled by the DND feature in your admin settings... Do not disturb will transfer your calls direct to voicemail without ringing the handset.

Jennifer209, if you press FEATURE + the button VM is pre-programmed on what does it display? It should show the extension number pilot to VM. If you call it directly, what happens? If you get no answer calling it directly, your VM may be down.

Kaait, is it getting into the VM that's the problem, or doing things inside the mailbox that is the problem?

Typically you want your phone system to ring your phones (say extension 10, 11 and 15) and then if no one answers after so many rings the call is transfered to the port the voice mail is on (let's say it's port 16) The voice mail is set to answer right away but does not "ring" until the call is transfered to it. This way (at 4 rings) if a call comes in on line 1 and you answer after 3 rings but a call comes in on line 2 at the same time, the first ring on line 2 will not make the total = 4 and set off the voice mail. I would guess the port at your voice mail is not set to ring and nothing is set up to transfer calls to your voice mail. Did you set this up yourself? How did you program the phone system?