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The Sirena portafilter is 58mm and the Barista portafilter is smaller at 53mm so the two are not interchangeable.
58mm is a fairly common size in portafilters however, so if you are looking for something different for your Sirena, there are options. Also the Sirena has a rubber disc and peg to function as a self-tamper, those can be removed so you can tamp your own grind and adjust it to your liking.
Ensure that you are attempting to login to the correct Starbucks site. Starbucks.ca for Canada, Starbucks.com for the USA, or select your appropriate country site.
If in Canada or US call Starbucks by phone at 800-782-7282 -- Customer Service will be happy to sort you out.
Priming and decalsifying are two different issues. To prime, direct the steam wand into the tray and turn the water on. Once it has "primed", the screen will change and you will be done. To decalsify, you can use the starbucks decalcifying solution and follow the instructions on the box. Hope this helps!
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