Try to reload OS on your blackberry smartphone / When you update ur Blackberry nothing will be lost only ID will be erased , and you will have possibility to create new one :)
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Open website and click on "forgot password" then enter mobile number and get verification code and enter verification and get password reset link on you recovery id .
From the BlackBerry ID login screen on the smartphone select Forgot Password.
Enter the BlackBerry ID Username and select OK.
Enter the answer to the password recovery question and select OK.
A confirmation will display Your BlackBerry ID Password Recovery email has been sent to[email protected] or Instructions for resetting your password have been sent to your email address.
Access the associated mailbox, locate the password reset email, and select the Change your BlackBerry ID password link. Note: The BlackBerry ID reset email will come from [email protected]. If the email is not found in the email account inbox, check the Spam or Junk folder
When the password reset page loads, enter the New Password, Confirm Password, then clickSubmit.
A confirmation message will display once the changes have been saved successfully.
Moving forward use the newly created password whenever logging into the BlackBerry ID.
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