I need to take apart top plastic rotating part from the rotor of the motor. Is it screwed on, if yes, is it left or right hand tread. I need to take that plastic piece with the tread to Europe. I have same juicer over there on which that tread is damaged. Thanks, Mustafa
I have the same problem as dflynn 2204, mine got so bad it broke the plastic threads off the top of the blade stud as well as the plastic part of the blade into three pieces, it even cracked the motor case all the way to the bottom! I repaired the blade stud by drilling a #4 hole through it and the brass part of the motor shaft, threading it (#4-40 NC) and installing a hardened screw (after I super glued the blade screw back together). I repaired the blade by also super gluing it and machining a stainless ring and installing it on the plastic part of the blade with 3 screws place equidistant apart. I have used 3 times now & so far it seems to be a good repair
I have the same problem as dflynn 2204, mine got so bad it broke the plastic threads off the top of the blade stud as well as the plastic part of the blade into three pieces, it even cracked the motor case all the way to the bottom! I repaired the blade stud by drilling a #4 hole through it and the brass part of the motor shaft, threading it (#4-40 NC) and installing a hardened screw (after I super glued the blade screw back together). I repaired the blade by also super gluing it and machining a stainless ring and installing it on the plastic part of the blade with 3 screws place equidistant apart. I have used 3 times now & so far it seems to be a good repair
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The manufacturer warrants that your Jack LaLanne Power Juicer is free of defects in materials and workmanship and will, at its option, repair or replace any defective juicer that is returned. The Jack LaLanne Power Juicer's motor is warranted for the lifetime of the original purchaser, and all other parts and components are warranted for 60 days from the original date of purchase. This warranty is valid only in accordance with the conditions set forth below:
2. The warranty extends only to the original consumer purchaser and is not transferable. In addition, proof of purchase must be demonstrated. This warranty is void if the product has been subject to accident, misuse, abuse, improper maintenance or repair, or unauthorized modification.
3. This limited warranty is the only written or express warranty given by the manufacturer. Any implied warranty of merchantability or fitness for a particular purpose on this product is limited in duration to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
4. Repair or replacement of the product (or, if repair or replacement is not feasible, a refund of the purchase price) is the exclusive remedy of the consumer under this warranty. The manufacturer shall not be liable for any incidental or consequential damages for breach of this warranty or any implied warranty on this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
5. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
1. Normal wear and tear are not covered by this warranty. This warranty applies to consumer use only, and is void when the product is used in a commercial or institutional setting.
If you want to order or have questions about specific parts or accessories, feel free to call us at our customer care department:
Phone: 1 (973) 287-5150
Procedure for Warranty Repairs or Replacement
If warranty service is necessary, the original purchaser must pack the product securely and send it postage paid with a description of the defect, proof of purchase, and a check or money order for $29.99 to cover return postage and handling to the following address:
Tristar Products, 500 Returns Road, Wallingford, CT 06495.
SOURCE: Jack's Poer Juicer model #CL0003AP
http://www.schooleyweb.com/sites/jacksjuicer/questions.php
I found this instruction on the web at the above site. Now, I just need to figure out the name of the part and maybe I can order a new one. Hope this helps everyone!
"See the back inside cover of the instruction manual for the spare parts order form or call 1-800-460-6210. You can also e-mail us at [email protected] "
SOURCE: Damaged parts around the screw peg
I have the same problem but no such luck in resolving through customer service for free as suggested. I was told unless the purchaser purchased the extended warranty, the standard was 60 days only.
They were able to provide a complete new base for a tax total of $49.99 inclusive of shipping. This is not such a bad deal relative to purchasing a new one.
If I were to buy one new today though, I think I would research an alternative product since this design is flawed and they obviously are not interested in solving it and producing happy customers.
I am certain there are others that produce a good machine and will stand behind their designs. My internet research revealed many people suffering from this same problem.
I had the customer service rep review this page and thread with me while on the phone and he did not seem to care a whole lot. He further stated that the threaded white piece is not available as a replacement part; only the entire base as priced above.
So anyone researching to purchase a Jack Lalanne power juicer take note of how they stand behind faulty or flawed designs. They are not fully commited to the "outstanding last a life time product" like their marketing implys.
Darwyn
SOURCE: I have a Jack Lalanne Power Juicer. The top piece
I am also looking for the same part. I have been unsucessful so far.
SOURCE: motor not running
The stainless bar has a safety cut off switch at both ends. You have to put it back the same way to make the outer switch work.
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