Door frames are very hot and unit seems to be stuck on defrost

how old is your model you have. a weak pump will make the system slower to get to temp even a broken seal can do this. even just a few mil gap can make it do this. if you close the door then re-open it it should be harder to open the door. this is the seal being nice and tight to its fittings.

Turn the unit off by the circuit breaker for about 10 minutes and retry the unit again.

Too many things can go wrong, but try this first, The fan on the top must be turning got the unit to work. Sometimes when a unit sits up for a while the fan bearings freeze up. Try trurning the fan with your hand of a screwdriver if it has a shroud around the fan. It may start moving and ususally when it does it will be arright after that. The inside will be hot because it will go into a defrost cycle 3 or 4 times a day and that puts a lot of heat inside the unit. Also the door frames are heated. Check to see if the compressor is running. If it is the small copper line going over tt the fan will be very hot. If not its not running. Co to start with clean the radiator coils on the outside and make sure the fan by the compressor is running.

You will find you will need a good defrost. Switch off for 12 hours and after wiping the water up, switch on. Typically the door must have stayed open slightly for a period of time, causing the problem. If after that the problem still persists, it can be a lot more complex and a technician will be required.

symptoms you are describing are faulty door seals, try putting a thin piece of paper between door and frame to make sure doors are sealing,also when did you do a full manual defrost??(once a year even with auto defrost)

There are three main reasons the fans would not come on.
1: A bad door switch. There are switches on the top part of door frame. They turn fans off when door is opened to prevent warm air from being drawn into unit when door is open. If a switch goes bad the fans will never turn on.
2: Refrigeration problem. The fans are tied into a temperature switch called a fan delay. The fans will not come on until the coil is well below freezing. This is to prevent water spray after a defrost. If unit is low on gas or has any other cooling issue the fans will not come on.
3: Bad fan delay switch. If the fan delay switch becomes "stuck open" the fans will not be energized.

Feel the back of your evaporator coil, if it is very cold and frosted you probably have a bad fan switch, or a bad door switch. ;)

If the door seals are still pliable and intact there are two possible causes.

1/ The upper door hinge on the top of freezer unit has two adjusting screws under a plastic cover/cap which allows the upper hinge to be set forward or back altering/adjusting the spacing of the door seal to the freezer body. Moving the hinge outward at the top will cause the door to seal tighter at the bottom and lessen escaping cold air and condensation to form (water droplets). Adjust carefully so as not to create a weak seal (air gap) along other sealing edges of the door frame.

2/ Many United Refrigeration Commercial Freezers are manual defrosting. Moisture from inside the freezer can condense between the inner molded door panel (door shelves) and the exterior metal door. Usually ice buildup will occur in this space, but when defrosting or during high ambient temps the ice will melt and drip out along the bottom door edge/seal. Screws alomg the door frame (hidden by the door seal) hold the seal in place and also the inner molded door panel. The inner panel can be removed to replace the seal or to remove the ice buildup.

The worst thing u can do to a refrig/freezer in transport is lay it down. Hopefully that is not the case as it would ruin your compressor. Otherwise, check for proper airflow (behind and underneath) to the condensor fan near the compressor (dust, etc. across condensor coils) ,check for proper door seals. Is the unit in a much warmer room than before? Defrost timer could be stuck in defrost ( or computer control for defrost , depending on model).

feel the sides or the coils on back if it has any see if they are hot or cold

if there is air getting into the freezer because the door is not sealing properly the unit will run because it is sensing it is not cold enough inside. your unit releses the heat from the refrigerant through copper tubing that runs through the cabinet, and thats why it is hot. you need to level the unit make sure the door is sealing on the top bottom and both sides ansd then the freezer will work properly and be able to shut off after it has come down to the proper temp.