HP Photosmart 3310 Printer Logo
Posted on Nov 10, 2007
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Printer HP 5183 (Malaysia) Ink System Failure

I had mismatched one cartridge in the light magenta and after that I got the error Ink System Failurer.

What should I do. Am able to open up the printer but I do nok know exactly which component to check.

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Chris Busch

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  • Master 474 Answers
  • Posted on Feb 16, 2008
Chris Busch
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Look where the ink cartdridge meets the contacts in the holder and clean off any ink with a paper towel dabed with warm water. there may be blockage on the contacts and the printer thinks your using a refurbeshed cartdirdge. newer printer from dell and HP are made to detect different brand cartdridges and wont print if its not there genuine ink( they love getting money for there expensive Ink) this also voids the warranty if they find out you didnt use there ink.

hope this helps.

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26.0:01 is a bad contact in the Ink Supply System for the yellow ink cartridge. (This can be caused by using non HP OEM ink)

Check that the ISS to Cartridge cable is not damaged and is fully connected to the Ink Supply Tubes PCA.
You can also try switching the magenta contacts with the yellow contacts and see if the problem stays with the yellow, or you now have a magenta problem.
If the problem stays with the yellow, then you will need to replace the Ink Supply Tubes and Trailing Cable.
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(My money is on bad compatible or refilled yellow ink cartridges)
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These printers have been known to have ink system failure errors. This message can also be caused by using compatible or re-manufactured cartridges. We believe the HP Live update software is also responsible for "dobbing" on you if you use any other brand.
A Fix for the ink system failure can be found below Not sure if it will help with your particular error but it wont hurt to try.
http://fix-your-printer.blogspot.com/2009/03/ink-system-failure-on-hp-photosmart.html
Good luck
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It is always recommended to use genuine HP cartridges.
As if we will use the non HP or refilled cartridges, it will reduce the life of the printer.
And we will get an error "cartridge problem".
Plaese use the below cartridges, which are compatible with this printer.
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HP 02 Color Combo See single 02 inks
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HP 02XL Cyan 600 pages
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