Dell W3000 30 in. HD-Ready LCD Television Logo

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Posted on Jul 03, 2009

Dell W3000 start up problems.

I have two Dell W3000 LCD TVs. Both more often than not upon start up have audio only, no video. Sometimes the units have to be turned off and on many times before the video is finally displayed. Any suggestions?

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Feb 14, 2008

SOURCE: Dell w3000 has green power on no video just audio only

Had same problem as described by others, green light, audio, but no picture. Decided to look inside. Layed the TV face down on three textbooks (1 at top & 1 at left & Right) so that back (9 large screws & 2 small screws) could be removed along with stand. From the power supply (board that 110v AC plugs into) there is a cable connected to a circuit board on the left (again looking from the back of the TV) covered by metal shielding. Unplug this cable clean the male contacts with a miniture wire brush (bought mine at Home Depot) & plug the cable back into the socket. With rubber gloves (just to be safe) plug the AC cord into the back of the TV & wall and turn on your TV. The bulbs should activate in 7 - 8 seconds. Reassemble the back of the TV & install the stand. Enjoy your TV Doug

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Anonymous

  • Posted on Sep 04, 2008

SOURCE: dell w3000

Just fixed the second one of these for someone--was sound and at first loss of picture--then sound only---remove cover, remove metal shield over power and digital/signal board====take close look at both plugs from panel to digital board(top towards left) both units I have fixed the left plug and SOCKET were out of the board---detached---other plug looks ok---resolder left plug with very fine solder tip-----both sets had same trouble! good lead free solder?

freetek

Steve Allison

  • 5569 Answers
  • Posted on Feb 16, 2009

SOURCE: Dell W3000lcd tv

HD Ready does not mean that it is HD compatible without the addition of an optional part.
The title only implies that it can be adapted to HD reception.
If you did not purchase it with the set, check your user guide to see what you need to make it whole.
You may have to seek this add-on on eBay since it is not guaranteed that Dell will still offer it, or you can buy the convertor (with a $40 coupon) that many sets need.



You can order (backorder from what I read) the coupons here:


Convertor Coupons


After surveying many of the set-top convertors, I bought Zinwell ZAT-970 units for two older sets not currently in use but will now serve as backups when our sexy flat panels die like so many. 

Anonymous

  • 90 Answers
  • Posted on Apr 23, 2009

SOURCE: powers on intermently sometimes does sometimes doesn't

if power light indicator and no video, its the inverter/ backlight. If no power at all, its the power board.

Anonymous

  • 308 Answers
  • Posted on May 28, 2010

SOURCE: W3000, power and audio but not picture

What is in this kit and what parts get replaced?

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Yes I tried it and now I have nothing, not even a green light. So much for that. I have 2 of these sets. If you never unplug them from 110 I never have a problem. Un plug them and wait 2-3 days and nothing.
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Here is my suggestion.. sell it to me.. or I can ship you a new power board, a typical problem with these units. I have several power boards in stock (new). They are $129 each. If you are interested, email [email protected].

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Try turning the master power on and off a few times. Give it a few secs inbetween power offs and that should work. It's worked for me. Sometimes it takes longer that other times to show a picture.
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some times it takes weeks or months. i've had twoo of theses tvs. leave it unplugged for a while. try a few days. when turnig it back on do not use the remote. hold the power button down for an extra two or three seconds. sometimes this will turn the tv on and off again, but sometimes this is the best way to get it to turn on if you have been having that problem. the best thing you can do is try extending your warranty from dell or having them ship you out a new one. once these things break there is really no fixing them and they only last a maximum of a couple years.
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