Check temperature and all it say OK

I'm assuming this is the System On LED on the Sensaphone 400. That would indicate that the unit is in standby mode. All you will need to do is Press the [Run/Standby] key this will turn the Sensaphone back On. The system On LED on the Sensaphone 400 & 800 flash when the device is in standby mode, solid lit when the device is On. If these units are in standby, they do not recognize alarms nor do they pick up the phone on a dial in.

Here is a link to the manual if needed

Support Sensaphone 400 Monitoring System

The Sensaphone IMS-4000 Default Password for the Console View Software is :

Username: admin
Password: ims4k

The software is available for free download here:

http://www.sensaphone.com/pdf/IMS4000ConsoleViewSetup.zip

You will need to log in to the IMS-4000 through the serial port using a terminal Emulator such as Hyper Terminal, Putty or Tera Term. Option Number 9 on the menu will enable the Default User acct. This will allow you to login with the default Username: admin Password: ims4k
Once logged in, make the correct changes to your existing profile.

If you need more information here is a direct link to the manual:

http://www.sensaphone.com/pdf/LIT-0064_IMS-4000_Manualv3.0_WEB.pdf

how to lower the heat when the output is off

Launch Microsoft Office Outlook 2007.
Click Tools on the top menu and click Account Settings.
Select the E-mail tab, and then click New.
Check Manually configure server settings or additional server types, and then click Next.
Select Internet E-mail and click Next.
nter the Rogers email settings as follows: Your Name Your email address Account type : POP3 Incoming Mail server : pop.broadband.rogers.com Outgoing Mail server : smtp.broadband.rogers.com User Name : your full Rogers email address (including @rogers.com) Password : Your email password When you are done entering the settings as shown above, click Next.
Click on Outgoing Server tab and check "My outgoing server (SMTP) requires authentication".
Click on the Advanced tab and change the port number of Outgoing server (SMTP) to 587, then click OK to return to the Add new E-mail Account window. On the Add new E-mail Account window click Next.
Click Finish.

Do you have a temp gage to check the temperature? set the freezer at 0 Degree and the fridge to 36 Degrees.

Tony

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/tony_a41fa0b801734e2f

To change the phone numbers in the Sensaphone 1104 press [SET] [phone number] <1-4> then enter the telephone number you want the unit to dial, and press [enter]
*Remember to program the telephone number JUST how you need to dial it from that location. If you do not require a 1 or area code do not program it in, as this can cause the dial out to fail.*

Here is a link to the manual if you need one. Also, since this model was discontinued, the direct replacement for this unit would be the Sensaphone 400.

Sensaphone 1104 Manual:
http://www.sensaphone.com/legacy-products/1104Manual.pdf

Sensaphone 400:
http://www.sensaphone.com/products/sensaphone-400-monitoring-system.php

go here and look for your model
http://www.lacrossetechnology.com/support/manuals.php