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there is no code in the serial #. I have a 5018 4wd.
Called them and they were able to locate the Dealer it was sold to and the date sent to them, and the day I bought it as the dealer registered it sold.
American Honda Power Equipment Division
4900 Marconi Dr.
Alpharetta, GA 30005-8847
Customer Relations
Tel: 770-497-6400
Hansgrohe has a lifetime warranty. They sent me the cartridge for free and mine is 8 years old. They are located in Alpharetta, GA. I received it a couple days after i contacted them. Great customer service.
Please contact me at the below number or email and I can supply you with a copy of the installation instructions.
Regards,
Chris
Christopher Scott Technical Support Specialist Hansgrohe Inc. 1492 Bluegrass Lakes Parkway Alpharetta,Ga 30004 Tel:1-800-334-0455 Fax:678-762-7042 Email:[email protected]
You will need a replacement cartridge, please give us a call the the below number or email me and we will assist you with this.
Regards
Chris
Christopher Scott Technical Support Specialist Hansgrohe Inc. 1492 Bluegrass Lakes Parkway Alpharetta,Ga 30004 Tel:1-800-334-0455 Fax:678-762-7042 Email:[email protected]
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