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Maryearl Gunn Posted on Sep 14, 2014
Answered by a Fixya Expert

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How to fix E32 error on canon powershotSD1300IS

CAMERA TENDS TO TURN OFF SAYING THERES AN ERROR WITH E32 HOW WOULD I BE ABLE TO FIX THIS PROBLEM?

1 Answer

DMS-UK

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  • Expert 81 Answers
  • Posted on Sep 20, 2014
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Joined: Dec 29, 2010
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This error normally comes when your Canon camera lens gets stuck in the barrel itself. There are some steps which can be followed to resolve this problem which as follows,
STEP 1: Switch on the camera while you hold the shutter button and connect it to the AC adapter or to the USB cable at the same time.
STEP 2: Now by default the lens should get properly aligned if not try to twist them slightly by holding down the camera lens with soft hands.
STEP 3: Just push and pull the lens slightly as it extends automatically.
STEP 4: Now when the lens is in the hard surface power on your camera.
STEP 5: Try to hit the camera softly beside the lens which might solve the issue.
You can try to format the memory card completely and then reinsert to your camera which might be the issue at times.

5 Related Answers

Anonymous

  • 1705 Answers
  • Posted on Mar 07, 2010

SOURCE: e32 error when i turn my camera on

I can't offer a solution but you may be able to find answers on the Canon website. Look on the support pages, they also may have a forum where others have come across the same problem. Final resort, talk to Canon themselves.

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Anonymous

  • 1 Answer
  • Posted on Aug 19, 2010

SOURCE: E32 error with canon ixus 130

I have purchased recently canon ixus 130, the camera automatically shuts down after some 30 sec& shows a messege 'camera error,restart camera will autometically shut down error
E32.'

Anonymous

  • 6831 Answers
  • Posted on Sep 10, 2010

SOURCE: sd1400 canon camera error e32

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Anonymous

  • 812 Answers
  • Posted on Mar 20, 2011

SOURCE: E32 error. Canon SD 1300IS

Hello! Welcome to FixYa

E32 error means lens has become stuck in the barrel
. There are some solutions you can try to fix but the probability is that you will have to get it fixed by a professional

  • First connecting your AC adapter or USB cable.
  • Try holding the shutter button while switching on the camera
  • Look at the lens and if some of the lens circles is misaligned or not concentric then try wiggling it (while holding camera lens down)
  • Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.
Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.
Other than that take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.
If it is still under warranty best solution is to take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

I hope this solution will helpful for you.
Thanks and Keep Visiting FixYa

Anonymous

  • 1 Answer
  • Posted on Jul 07, 2011

SOURCE: What is an error code e32 on a Canon sx210? Just

From the Canon manual: "Error code E32 means the camera was dropped on concrete"

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Hope this helps

Positive feedback ALWAYS welcome :)
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